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< ? php
/*
* Copyright ( c ) 2022 Xenomporio project
*/
use Xentral\Components\Database\Exception\QueryFailureException ;
class Ticket {
function __construct ( $app , $intern = false ) {
$this -> app = $app ;
if ( $intern )
return ;
$this -> app -> ActionHandlerInit ( $this );
$this -> app -> ActionHandler ( " list " , " ticket_list " );
$this -> app -> ActionHandler ( " create " , " ticket_edit " ); // This automatically adds a "New" button
$this -> app -> ActionHandler ( " edit " , " ticket_edit " );
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$this -> app -> ActionHandler ( " edit_raw " , " ticket_edit_raw " );
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$this -> app -> ActionHandler ( " delete " , " ticket_delete " );
$this -> app -> DefaultActionHandler ( " list " );
$this -> app -> ActionHandlerListen ( $app );
}
public function Install () {
/* Fill out manually later */
}
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function ticket_status_icon ( string $status ) {
return ( '<img src="./themes/new/images/status_' . $status . '.png" style="margin-right:1px" title="' . $status . '" border="0">' );
}
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static function TableSearch ( & $app , $name , $erlaubtevars ) {
function ticket_iconssql () {
return " CONCAT('<img src= \" ./themes/new/images/status_',`t`.`status`,'.png \" style= \" margin-right:1px \" title= \" ',`t`.`status`,' \" border= \" 0 \" >') " ;
}
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switch ( $name ) {
case " ticket_list " :
$allowed [ 'ticket_list' ] = array ( 'list' );
$heading = array ( '' , '' , 'Ticket #' , 'Datum' , 'Adresse' , 'Betreff' , 'Notiz' , 'Tags' , 'Verantwortlich' , 'Anzahl Nachrichten' , 'Status' , 'Alter' , 'Projekt' , 'Menü' );
$width = array ( '1%' , '1%' , '5%' , '5%' , '5%' , '20%' , '20%' , '5%' , '5%' , '1%' , '1%' , '5%' , '5%' , '5%' );
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$findcols = array ( 't.id' , 't.id' , 't.schluessel' , 't.zeit' , 't.bearbeiter' , 'a.name' , 't.betreff' , 't.notiz' , 't.tags' , 'w.warteschlange' , 't.nachrichten_anz' , 't.status' , 't.projekt' );
$searchsql = array ( 't.schluessel' , 't.zeit' , 't.bearbeiter' , 'a.name' , 't.betreff' , 't.notiz' , 't.tags' , 'w.warteschlange' , 't.status' , 't.projekt' );
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$defaultorder = 1 ;
$defaultorderdesc = 0 ;
$menu = " <table cellpadding=0 cellspacing=0><tr><td nowrap> " . " <a href= \" index.php?module=ticket&action=edit&id=%value% \" ><img src= \" ./themes/ { $app -> Conf -> WFconf [ 'defaulttheme' ] } /images/edit.png \" border= \" 0 \" ></a> <a href= \" # \" onclick=DeleteDialog( \" index.php?module=ticket&action=delete&id=%value% \" );> " . " <img src= \" themes/ { $app -> Conf -> WFconf [ 'defaulttheme' ] } /images/delete.svg \" border= \" 0 \" ></a> " . " </td></tr></table> " ;
$timedifference = " if (
TIMESTAMPDIFF ( hour , t . zeit , curdate ()) < 24 ,
CONCAT ( TIMESTAMPDIFF ( hour , t . zeit , curdate ()), 'h ' ),
CONCAT (
TIMESTAMPDIFF ( day , t . zeit , curdate ()), 'd ' , MOD ( TIMESTAMPDIFF ( hour , t . zeit , curdate ()), 24 ), 'h' )) " ;
$dropnbox = " '<img src=./themes/new/images/details_open.png class=details>' AS `open`, CONCAT('<input type= \" checkbox \" name= \" auswahl[] \" value= \" ',t.id,' \" />') AS `auswahl` " ;
$sql = " SELECT t.id, " . $dropnbox . " , t.schluessel, t.zeit, a.name, t.betreff, t.notiz, t.tags, w.warteschlange, t.nachrichten_anz, " . ticket_iconssql () . " , " . $timedifference . " , p.abkuerzung, t.id
FROM ticket t
LEFT JOIN adresse a ON t . adresse = a . id
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LEFT JOIN warteschlangen w ON t . warteschlange = w . label
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LEFT JOIN projekt p on t . projekt = p . id " ;
$where = " 1 " ;
$moreinfo = true ; // Allow drop down details
$menucol = 13 ; // For moredata
$count = " SELECT count(DISTINCT id) FROM ticket WHERE $where " ;
// $groupby = "";
break ;
}
$erg = false ;
foreach ( $erlaubtevars as $k => $v ) {
if ( isset ( $$v )) {
$erg [ $v ] = $$v ;
}
}
return $erg ;
}
function ticket_list () {
$this -> app -> erp -> MenuEintrag ( " index.php?module=ticket&action=list " , " Übersicht " );
$this -> app -> erp -> MenuEintrag ( " index.php?module=ticket&action=create " , " Neu anlegen " );
$this -> app -> erp -> MenuEintrag ( " index.php " , " Zurück " );
$this -> app -> YUI -> TableSearch ( 'TAB1' , 'ticket_list' , " show " , " " , " " , basename ( __FILE__ ), __CLASS__ );
$this -> app -> Tpl -> Parse ( 'PAGE' , " ticket_list.tpl " );
}
public function ticket_delete () {
$id = ( int ) $this -> app -> Secure -> GetGET ( 'id' );
$this -> app -> DB -> Delete ( " DELETE FROM `ticket` WHERE `id` = ' { $id } ' " );
$this -> app -> Tpl -> Set ( 'MESSAGE' , " <div class= \" error \" >Der Eintrag wurde gelöscht.</div> " );
$this -> ticket_list ();
}
function ticket_edit () {
$id = $this -> app -> Secure -> GetGET ( 'id' );
$this -> app -> Tpl -> Set ( 'ID' , $id );
$this -> app -> erp -> MenuEintrag ( " index.php?module=ticket&action=edit&id= $id " , " Details " );
$this -> app -> erp -> MenuEintrag ( " index.php?module=ticket&action=list " , " Zurück zur Übersicht " );
$id = $this -> app -> Secure -> GetGET ( 'id' );
$input = $this -> GetInput ();
$submit = $this -> app -> Secure -> GetPOST ( 'submit' );
if ( empty ( $id )) {
// New item
$id = 'NULL' ;
}
if ( $submit != '' )
{
// Write to database
// Add checks here
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$input [ 'projekt' ] = $this -> app -> erp -> ReplaceProjekt ( true , $input [ 'projekt' ], true ); // Parameters: Target db?, value, from form?
$input [ 'adresse' ] = $this -> app -> erp -> ReplaceAdresse ( true , $input [ 'adresse' ], true ); // Parameters: Target db?, value, from form?
$input [ 'warteschlange' ] = explode ( " " , $input [ 'warteschlange' ])[ 0 ]; // Just the label
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$columns = " id, " ;
$values = " $id , " ;
$update = " " ;
$fix = " " ;
foreach ( $input as $key => $value ) {
$columns = $columns . $fix . $key ;
$values = $values . $fix . " ' " . $value . " ' " ;
$update = $update . $fix . $key . " = ' $value ' " ;
$fix = " , " ;
}
// echo($columns."<br>");
// echo($values."<br>");
// echo($update."<br>");
$sql = " INSERT INTO ticket ( " . $columns . " ) VALUES ( " . $values . " ) ON DUPLICATE KEY UPDATE " . $update ;
$this -> app -> DB -> Update ( $sql );
if ( $id == 'NULL' ) {
$msg = $this -> app -> erp -> base64_url_encode ( " <div class= \" success \" >Das Element wurde erfolgreich angelegt.</div> " );
header ( " Location: index.php?module=ticket&action=list&msg= $msg " );
} else {
$this -> app -> Tpl -> Set ( 'MESSAGE' , " <div class= \" success \" >Die Einstellungen wurden erfolgreich übernommen.</div> " );
}
}
// Load values again from database
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// $result = $this->app->DB->SelectArr("SELECT t.id, t.schluessel, t.zeit, t.projekt, t.bearbeiter, t.quelle, t.status, t.adresse, t.kunde, t.warteschlange, t.mailadresse, t.prio, t.betreff, t.zugewiesen, t.inbearbeitung, t.inbearbeitung_user, t.firma, t.notiz, t.bitteantworten, t.service, t.kommentar, t.privat, t.dsgvo, t.tags, t.nachrichten_anz, t.id FROM ticket t"." WHERE id=$id");
$result = $this -> app -> DB -> SelectArr ( " SELECT t.id, t.schluessel, t.zeit, p.abkuerzung as projekt, t.bearbeiter, t.quelle, t.status, t.adresse, t.kunde, CONCAT(w.label,' ',w.warteschlange) as warteschlange, t.mailadresse, t.prio, t.betreff, t.zugewiesen, t.inbearbeitung, t.inbearbeitung_user, t.firma, t.notiz, t.bitteantworten, t.service, t.kommentar, t.privat, t.dsgvo, t.tags, t.nachrichten_anz, t.id FROM ticket t LEFT JOIN adresse a ON t.adresse = a.id LEFT JOIN projekt p on t.projekt = p.id LEFT JOIN warteschlangen w on t.warteschlange = w.label WHERE t.id= $id " );
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foreach ( $result [ 0 ] as $key => $value ) {
$this -> app -> Tpl -> Set ( strtoupper ( $key ), $value );
}
/*
* Add displayed items later
*
$this -> app -> Tpl -> Add ( 'KURZUEBERSCHRIFT2' , $email );
$this -> app -> Tpl -> Add ( 'EMAIL' , $email );
$this -> app -> Tpl -> Add ( 'ANGEZEIGTERNAME' , $angezeigtername );
*/
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$this -> app -> Tpl -> Set ( 'STATUSICON' , $this -> ticket_status_icon ( $result [ 0 ][ 'status' ]) . " " );
$this -> app -> YUI -> AutoComplete ( " adresse " , " adresse " );
$this -> app -> Tpl -> Set ( 'ADRESSE' , $this -> app -> erp -> ReplaceAdresse ( false , $result [ 0 ][ 'adresse' ], false )); // Convert ID to form display
$this -> app -> YUI -> AutoComplete ( " projekt " , " projektname " , 1 );
$input [ 'projekt' ] = $this -> app -> erp -> ReplaceProjekt ( false , $input [ 'projekt' ], false ); // Parameters: Target db?, value, from form?
$this -> app -> YUI -> AutoComplete ( " warteschlange " , " warteschlangename " );
// Add Messages now
$messages = $this -> app -> DB -> SelectArr ( " SELECT n.betreff, n.verfasser, n.mail, n.zeit, n.versendet, n.text FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket WHERE t.id = " . $id . " ORDER BY n.zeit DESC " );
foreach ( $messages as $message ) {
$this -> app -> Tpl -> Set ( " NACHRICHT_BETREFF " , $message [ 'betreff' ]);
$this -> app -> Tpl -> Set ( " NACHRICHT_ZEIT " , $message [ 'zeit' ]);
if ( $message [ 'versendet' ] == '1' ) {
$this -> app -> Tpl -> Set ( " NACHRICHT_RICHTUNG " , " An " );
$this -> app -> Tpl -> Set ( " NACHRICHT_FLOAT " , " right " );
} else {
$this -> app -> Tpl -> Set ( " NACHRICHT_RICHTUNG " , " Von " );
$this -> app -> Tpl -> Set ( " NACHRICHT_FLOAT " , " left " );
}
$this -> app -> Tpl -> Set ( " NACHRICHT_NAME " , $message [ 'verfasser' ]);
$this -> app -> Tpl -> Set ( " NACHRICHT_EMAILADRESSE " , $message [ 'mail' ]);
$this -> app -> Tpl -> Set ( " NACHRICHT_TEXT " , $message [ 'text' ]);
$this -> app -> Tpl -> Parse ( 'MESSAGES' , " ticket_nachricht.tpl " );
}
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$this -> app -> Tpl -> Parse ( 'PAGE' , " ticket_edit.tpl " );
}
/**
* Get all paramters from html form and save into $input
*/
public function GetInput () : array {
$input = array ();
//$input['EMAIL'] = $this->app->Secure->GetPOST('email');
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$input [ 'projekt' ] = $this -> app -> Secure -> GetPOST ( 'projekt' );
$input [ 'status' ] = $this -> app -> Secure -> GetPOST ( 'status' );
$input [ 'adresse' ] = $this -> app -> Secure -> GetPOST ( 'adresse' );
$input [ 'warteschlange' ] = $this -> app -> Secure -> GetPOST ( 'warteschlange' );
$input [ 'prio' ] = $this -> app -> Secure -> GetPOST ( 'prio' );
$input [ 'notiz' ] = $this -> app -> Secure -> GetPOST ( 'notiz' );
$input [ 'tags' ] = $this -> app -> Secure -> GetPOST ( 'tags' );
return $input ;
}
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public function GetInput_raw () : array {
$input = array ();
//$input['EMAIL'] = $this->app->Secure->GetPOST('email');
$input [ 'schluessel' ] = $this -> app -> Secure -> GetPOST ( 'schluessel' );
$input [ 'zeit' ] = $this -> app -> Secure -> GetPOST ( 'zeit' );
$input [ 'projekt' ] = $this -> app -> Secure -> GetPOST ( 'projekt' );
$input [ 'bearbeiter' ] = $this -> app -> Secure -> GetPOST ( 'bearbeiter' );
$input [ 'quelle' ] = $this -> app -> Secure -> GetPOST ( 'quelle' );
$input [ 'status' ] = $this -> app -> Secure -> GetPOST ( 'status' );
$input [ 'adresse' ] = $this -> app -> Secure -> GetPOST ( 'adresse' );
$input [ 'kunde' ] = $this -> app -> Secure -> GetPOST ( 'kunde' );
$input [ 'warteschlange' ] = $this -> app -> Secure -> GetPOST ( 'warteschlange' );
$input [ 'mailadresse' ] = $this -> app -> Secure -> GetPOST ( 'mailadresse' );
$input [ 'prio' ] = $this -> app -> Secure -> GetPOST ( 'prio' );
$input [ 'betreff' ] = $this -> app -> Secure -> GetPOST ( 'betreff' );
$input [ 'zugewiesen' ] = $this -> app -> Secure -> GetPOST ( 'zugewiesen' );
$input [ 'inbearbeitung' ] = $this -> app -> Secure -> GetPOST ( 'inbearbeitung' );
$input [ 'inbearbeitung_user' ] = $this -> app -> Secure -> GetPOST ( 'inbearbeitung_user' );
$input [ 'firma' ] = $this -> app -> Secure -> GetPOST ( 'firma' );
$input [ 'notiz' ] = $this -> app -> Secure -> GetPOST ( 'notiz' );
$input [ 'bitteantworten' ] = $this -> app -> Secure -> GetPOST ( 'bitteantworten' );
$input [ 'service' ] = $this -> app -> Secure -> GetPOST ( 'service' );
$input [ 'kommentar' ] = $this -> app -> Secure -> GetPOST ( 'kommentar' );
$input [ 'privat' ] = $this -> app -> Secure -> GetPOST ( 'privat' );
$input [ 'dsgvo' ] = $this -> app -> Secure -> GetPOST ( 'dsgvo' );
$input [ 'tags' ] = $this -> app -> Secure -> GetPOST ( 'tags' );
$input [ 'nachrichten_anz' ] = $this -> app -> Secure -> GetPOST ( 'nachrichten_anz' );
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return $input ;
}
/*
* Set all fields in the page corresponding to $input
*/
function SetInput ( $input ) {
// $this->app->Tpl->Set('EMAIL', $input['email']);
$this -> app -> Tpl -> Set ( 'SCHLUESSEL' , $input [ 'schluessel' ]);
$this -> app -> Tpl -> Set ( 'ZEIT' , $input [ 'zeit' ]);
$this -> app -> Tpl -> Set ( 'PROJEKT' , $input [ 'projekt' ]);
$this -> app -> Tpl -> Set ( 'BEARBEITER' , $input [ 'bearbeiter' ]);
$this -> app -> Tpl -> Set ( 'QUELLE' , $input [ 'quelle' ]);
$this -> app -> Tpl -> Set ( 'STATUS' , $input [ 'status' ]);
$this -> app -> Tpl -> Set ( 'ADRESSE' , $input [ 'adresse' ]);
$this -> app -> Tpl -> Set ( 'KUNDE' , $input [ 'kunde' ]);
$this -> app -> Tpl -> Set ( 'WARTESCHLANGE' , $input [ 'warteschlange' ]);
$this -> app -> Tpl -> Set ( 'MAILADRESSE' , $input [ 'mailadresse' ]);
$this -> app -> Tpl -> Set ( 'PRIO' , $input [ 'prio' ]);
$this -> app -> Tpl -> Set ( 'BETREFF' , $input [ 'betreff' ]);
$this -> app -> Tpl -> Set ( 'ZUGEWIESEN' , $input [ 'zugewiesen' ]);
$this -> app -> Tpl -> Set ( 'INBEARBEITUNG' , $input [ 'inbearbeitung' ]);
$this -> app -> Tpl -> Set ( 'INBEARBEITUNG_USER' , $input [ 'inbearbeitung_user' ]);
$this -> app -> Tpl -> Set ( 'FIRMA' , $input [ 'firma' ]);
$this -> app -> Tpl -> Set ( 'NOTIZ' , $input [ 'notiz' ]);
$this -> app -> Tpl -> Set ( 'BITTEANTWORTEN' , $input [ 'bitteantworten' ]);
$this -> app -> Tpl -> Set ( 'SERVICE' , $input [ 'service' ]);
$this -> app -> Tpl -> Set ( 'KOMMENTAR' , $input [ 'kommentar' ]);
$this -> app -> Tpl -> Set ( 'PRIVAT' , $input [ 'privat' ]);
$this -> app -> Tpl -> Set ( 'DSGVO' , $input [ 'dsgvo' ]);
$this -> app -> Tpl -> Set ( 'TAGS' , $input [ 'tags' ]);
$this -> app -> Tpl -> Set ( 'NACHRICHTEN_ANZ' , $input [ 'nachrichten_anz' ]);
}
}