mirror of
https://github.com/OpenXE-org/OpenXE.git
synced 2024-11-14 20:17:14 +01:00
Ticket system rework of the recipients, cc organisation, mail display and more
This commit is contained in:
Xenomporio
parent
6e7e27d289
commit
3238206446
@ -527,6 +527,9 @@ class TicketImportHelper
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SET ticketnachricht='$ticketnachricht'
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WHERE id='$id' LIMIT 1"
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);
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// Add all the ccs to the header table
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if (is_array($cc_recv)) {
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foreach ($cc_recv as $mail) {
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if ($mail['name'] != '') {
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@ -548,6 +551,22 @@ class TicketImportHelper
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}
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$cc_recv = [];
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}
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// Add all the recipients to the header table
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if (count($message->getRecipients()) > 1) {
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foreach ($message->getRecipients() as $recipient) {
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$recipient_address = $this->db->real_escape_string($recipient->getEmail());
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if ($recipient_address != '') {
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$sql = "INSERT INTO ticket_header
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(`id`,`ticket_nachricht`,`type`,`value`)
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VALUES
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('', '$ticketnachricht', 'to', '" . $recipient_address . "')";
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$this->db->InsertWithoutLog($sql);
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}
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}
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}
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}
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// Prüfen ob Ordner vorhanden ansonsten anlegen
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@ -14,14 +14,14 @@
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[FORMHANDLEREVENT]
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<div class="row">
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<div class="row-height">
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<div class="col-xs-13 col-md-6 col-md-height">
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<div class="col-xs-14 col-md-6 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<table width="100%" border="0" class="mkTableFormular">
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<legend>{|[STATUSICON]<b>Ticket <font color="blue">#[SCHLUESSEL]</font></b>|}</legend>
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<tr><td>{|Betreff|}:</td><td><input type="text" name="betreff" id="betreff" value="[BETREFF]" size="20"></td></tr>
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<tr><td>{|Letzte Aktion|}:</td><td>[ZEIT]</td></tr>
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<tr><td>{|Von|}:</td><td>[KUNDE] [MAILADRESSE]</td></tr>
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<tr><td>{|Von|}:</td><td>[MAILADRESSE] ([KUNDE])</td></tr>
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<tr><td>{|Projekt|}:</td><td><input type="text" name="projekt" id="projekt" value="[PROJEKT]" size="20"></td></tr>
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<tr><td>{|Adresse|}:</td><td><input type="text" name="adresse" id="adresse" value="[ADRESSE]" size="20"></td></tr>
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<tr><td>{|Tags|}:</td><td><input type="text" name="tags" id="tags" value="[TAGS]" size="20"></td></tr>
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@ -29,7 +29,7 @@
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</fieldset>
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</div>
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</div>
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<div class="col-xs-13 col-md-6 col-md-height">
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<div class="col-xs-14 col-md-6 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<table width="100%" border="0" class="mkTableFormular">
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@ -42,7 +42,7 @@
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</fieldset>
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</div>
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</div>
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<div class="col-xs-13 col-md-1 col-md-height">
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<div class="col-xs-14 col-md-2 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<table width="100%" border="0" class="mkTableFormular">
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@ -30,15 +30,15 @@
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<input type="checkbox" id="geschlossene">
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<span class="slider round"></span>
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</label>
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<label for="geschlossene">{|+Geschlossene|}</label>
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<label for="geschlossene">{|Zzgl. abgeschlossen|}</label>
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</li>
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<li class="filter-item">
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<label for="archiv" class="switch">
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<input type="checkbox" id="archiv">
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<label for="spam" class="switch">
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<input type="checkbox" id="spam">
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<span class="slider round"></span>
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</label>
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<label for="archiv">{|+Älter als 1 Jahr|}</label>
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</li>
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<label for="spam">{|Zzgl. Papierkorb|}</label>
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</li>
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</ul>
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</div>
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</div>
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@ -6,7 +6,9 @@
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<legend>{|<b>[NACHRICHT_BETREFF]</b>|}</legend>
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<table width="100%" border="0" class="mkTableFormular">
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<tr><td>{|Zeit|}:</td><td>[NACHRICHT_ZEIT]</td></tr>
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<tr><td>{|[NACHRICHT_RICHTUNG]|}:</td><td>[NACHRICHT_NAME] <[NACHRICHT_EMAILADRESSE]></td></tr>
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<tr><td>{|Von|}:</td><td>[NACHRICHT_SENDER]</td></tr>
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<tr><td>{|An|}:</td><td>[NACHRICHT_RECIPIENTS]</td></tr>
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<tr><td>{|CC|}:</td><td>[NACHRICHT_CC_RECIPIENTS]</td></tr>
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<tr><td colspan=2><hr style="border-style:solid; border-width:1px"></td></tr>
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<tr><td colspan=2><div id="body" style="overflow:scroll; max-height:400px;">[NACHRICHT_TEXT]</div></td></tr>
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<tr><td colspan=2><div id="body" style="overflow:scroll; max-height:400px;">[NACHRICHT_ANHANG]</div></td></tr>
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@ -1,6 +1,6 @@
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<div class="row">
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<div class="row-height">
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<div class="col-xs-12 col-md-12 col-md-height">
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<div class="col-xs-14 col-md-12 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<legend>{|Neue E-Mail|}</legend>
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@ -12,6 +12,7 @@
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<tr>
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<td>An:</td>
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<td><input type="text" name="email_an" id="email_an" value="[EMAIL_AN]" id="an" style="width: 500px;"></td>
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<td align="right" valign="bottom">
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</tr>
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<tr>
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<td>CC:</td>
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@ -26,7 +27,7 @@
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</tr>
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<tr>
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<td>Text:</td>
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<td><textarea name="email_text" id="email_text" style="min-height: 180px;">[EMAIL_TEXT]</textarea><br><i>(Signatur für E-Mail wird automatisch angehängt)</i></td>
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<td colspan=2><textarea name="email_text" id="email_text" style="min-height: 180px;">[EMAIL_TEXT]</textarea><br><i>(Signatur für E-Mail wird automatisch angehängt)</i></td>
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</tr>
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[ANHAENGEHERAUFLADEN]
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<tr>
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@ -39,11 +40,12 @@
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</td>
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</tr>
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<tr>
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<td> </td>
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<td><input type="file" name="upload[]" id="file" multiple/></td>
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</tr>
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<tr>
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<td align="left" valign="bottom">
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<button name="submit" value="addfile" id="addfile" class="ui-button-icon">Hinzufügen</button>
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<button name="submit" value="addfile" id="addfile" class="ui-button-icon" style="display:none">Hinzufügen</button>
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</td>
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<script type="text/javascript">
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document.getElementById("file").onchange = function(e) {
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@ -51,19 +53,34 @@
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}
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</script>
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</tr>
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</table>
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</fieldset>
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</div>
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</div>
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<div class="col-xs-14 col-md-2 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<legend>{|Neue E-Mail|}</legend>
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<input type="hidden" name="type" value="email">
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<input type="hidden" name="eintragId" value="[EINTRAGID]">
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<div style="position: absolute; margin-top:27em; margin-left:30%; min-width: 90px; background: url(./themes/new/images/loading.gif) no-repeat; background-position: 50% 0px; background-size: 150px; padding-top: 90px; display:none; " id="mailworking">
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</div>
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<table width="100%" border="0" class="mkTableFormular">
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<tr>
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<td colspan="3">
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<table width="100%" border="0" cellpadding="2" cellspacing="0">
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<tr>
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<td valign="bottom">
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<button name="submit" value="entwurfloeschen" id="entwurfloeschen" class="ui-button-icon">Entwurf löschen</button>
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[DATEIENBUTTON]
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</td>
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<td align="right" valign="bottom">
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<button name="submit" value="absenden" id="absenden" class="ui-button-icon">Absenden</button>
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</td>
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</tr>
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</table>
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<td align="right" valign="bottom">
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<button name="submit" value="entwurfloeschen" id="entwurfloeschen" class="ui-button-icon" style="width:100%;">Entwurf löschen</button>
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[DATEIENBUTTON]
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</td>
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</tr>
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<tr>
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<td align="right" ><button name="submit" value="zitat" id="zitat" class="ui-button-icon" style="width:100%;">Original-Nachricht einfügen</button></td>
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</tr>
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<tr>
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<td colspan="3"><br></td>
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</tr>
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<tr>
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<td align="right" valign="bottom">
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<button name="submit" value="absenden" id="absenden" class="ui-button-icon" style="width:100%;">Absenden</button>
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</td>
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</tr>
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</table>
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@ -94,7 +94,7 @@ class Ticket {
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$this->app->Tpl->Add('JQUERYREADY', "$('#meinetickets').click( function() { fnFilterColumn1( 0 ); } );");
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$this->app->Tpl->Add('JQUERYREADY', "$('#prio').click( function() { fnFilterColumn2( 0 ); } );");
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$this->app->Tpl->Add('JQUERYREADY', "$('#geschlossene').click( function() { fnFilterColumn3( 0 ); } );");
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$this->app->Tpl->Add('JQUERYREADY', "$('#archiv').click( function() { fnFilterColumn4( 0 ); } );");
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$this->app->Tpl->Add('JQUERYREADY', "$('#spam').click( function() { fnFilterColumn4( 0 ); } );");
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for ($r = 1;$r <= 4;$r++) {
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$this->app->Tpl->Add('JAVASCRIPT', '
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@ -132,14 +132,14 @@ class Ticket {
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if ($more_data3 == 1) {
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}
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else {
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$where .= " AND (t.status <> 'abgeschlossen' AND t.status <> 'spam')"; // Exclude papierkorb and geschlossen
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$where .= " AND (t.status <> 'abgeschlossen')"; // Exclude and geschlossen
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}
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$more_data4 = $this->app->Secure->GetGET("more_data4");
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if ($more_data4 == 1) {
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}
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else {
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$where .= " AND timestampdiff(DAY,t.zeit,NOW()) < 365";
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$where .= " AND (t.status <> 'spam')";
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}
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// END Toggle filters
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@ -216,8 +216,24 @@ class Ticket {
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$limitsql = "";
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}
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$sql = "SELECT n.id, n.betreff, n.verfasser, n.mail, n.mail_cc, n.zeit, n.zeitausgang, n.versendet, n.text, n.verfasser_replyto, mail_replyto FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket WHERE (".$where.") AND t.id = ".$ticket_id." ORDER BY n.zeit DESC ".$limitsql;
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// $sql = "SELECT n.id, n.betreff, n.verfasser, n.mail, n.mail_cc, n.zeit, n.zeitausgang, n.versendet, n.text, n.verfasser_replyto, mail_replyto, (SELECT GROUP_CONCAT(value SEPARATOR ', ' FROM ticket_header th WHERE th.ticket_nachricht = n.id AND th.type = 'cc') value from) as cc FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket WHERE (".$where.") AND t.id = ".$ticket_id." ORDER BY n.zeit DESC ".$limitsql;
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$sql = "SELECT n.id,
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n.betreff,
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n.verfasser,
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n.mail,
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n.zeit,
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n.zeitausgang,
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n.versendet,
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n.text,
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n.verfasser_replyto,
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n.mail_replyto,
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n.mail_cc,
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(SELECT GROUP_CONCAT(value SEPARATOR ', ') FROM ticket_header th WHERE th.ticket_nachricht = n.id AND th.type = 'cc') as mail_cc_recipients,
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(SELECT GROUP_CONCAT(value SEPARATOR ', ') FROM ticket_header th WHERE th.ticket_nachricht = n.id AND th.type = 'to') as mail_recipients
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FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket
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WHERE (".$where.") AND t.id = ".$ticket_id." ORDER BY n.zeit DESC ".$limitsql;
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return $this->app->DB->SelectArr($sql);
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}
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@ -264,19 +280,21 @@ class Ticket {
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}
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$this->app->Tpl->Set("NACHRICHT_BETREFF",$message['betreff']." (Entwurf)");
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}
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$this->app->Tpl->Set("NACHRICHT_RICHTUNG","An");
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$this->app->Tpl->Set("NACHRICHT_SENDER",$message['mail_replyto']." (".$message['verfasser'].")");
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$this->app->Tpl->Set("NACHRICHT_RECIPIENTS",$message['mail']);
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$this->app->Tpl->Set("NACHRICHT_CC_RECIPIENTS",$message['mail_cc']);
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$this->app->Tpl->Set("NACHRICHT_FLOAT","right");
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$this->app->Tpl->Set("NACHRICHT_ZEIT",$message['zeitausgang']);
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$this->app->Tpl->Set("NACHRICHT_NAME",$message['verfasser']);
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} else {
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$this->app->Tpl->Set("NACHRICHT_SENDER",$message['mail']." (".$message['verfasser'].")");
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$this->app->Tpl->Set("NACHRICHT_RECIPIENTS",$message['mail_recipients']);
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$this->app->Tpl->Set("NACHRICHT_CC_RECIPIENTS",$message['mail_cc_recipients']);
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$this->app->Tpl->Set("NACHRICHT_BETREFF",$message['betreff']);
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$this->app->Tpl->Set("NACHRICHT_RICHTUNG","Von");
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$this->app->Tpl->Set("NACHRICHT_FLOAT","left");
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$this->app->Tpl->Set("NACHRICHT_ZEIT",$message['zeit']);
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}
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$this->app->Tpl->Set("NACHRICHT_NAME",$message['verfasser']);
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$this->app->Tpl->Set("NACHRICHT_EMAILADRESSE",$message['mail']);
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$this->app->Tpl->Set("NACHRICHT_TEXT",$message['text']);
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$this->app->Tpl->Set('NACHRICHT_ANHANG',"");
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@ -519,6 +537,7 @@ class Ticket {
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// Get all messsages
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$messages = $this->get_messages_of_ticket($id, 1, NULL);
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$recv_messages = $this->get_messages_of_ticket($id,"n.versendet != 1",NULL);
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switch ($submit) {
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case 'neue_email':
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@ -526,8 +545,13 @@ class Ticket {
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if (empty($drafted_messages)) {
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// Create new message and save it for editing
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$recv_messages = $this->get_messages_of_ticket($id,"n.versendet != 1",NULL);
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$this->app->Tpl->Set('EMAIL_AN', $recv_messages[0]['mail']);
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$senderName = $this->app->User->GetName()." (".$this->app->erp->GetFirmaAbsender().")";
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$senderAddress = $this->app->erp->GetFirmaMail();
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$to = $recv_messages[0]['mail'];
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$cc = "";
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if (!empty($recv_messages)) {
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if (!str_starts_with(strtoupper($recv_messages[0]['betreff']),"RE:")) {
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@ -536,6 +560,11 @@ class Ticket {
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else {
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$betreff = $recv_messages[0]['betreff'];
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}
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$sql = "SELECT GROUP_CONCAT(DISTINCT `value` ORDER BY `value` SEPARATOR ', ') FROM ticket_header th WHERE th.ticket_nachricht = ".$recv_messages[0]['id']." AND `value` <> '".$senderAddress."' AND type='to'";
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$to .= ", ".$this->app->DB->Select($sql);
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$sql = "SELECT GROUP_CONCAT(DISTINCT `value` ORDER BY `value` SEPARATOR ', ') FROM ticket_header th WHERE th.ticket_nachricht = ".$recv_messages[0]['id']." AND `value` <> '".$senderAddress."' AND type='cc'";
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$cc = $this->app->DB->Select($sql);
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}
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else {
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$betreff = $result[0]['betreff'];
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@ -547,20 +576,17 @@ class Ticket {
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$anschreiben = $this->app->erp->Beschriftung("dokument_anschreiben").",\n".$this->app->erp->Grussformel($projekt,$sprache);
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}
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$senderName = $this->app->User->GetName()." (".$this->app->erp->GetFirmaAbsender().")";
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$senderAddress = $this->app->erp->GetFirmaMail();
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$sql = "INSERT INTO `ticket_nachricht` (
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`ticket`, `zeit`, `text`, `betreff`, `medium`, `versendet`,
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`verfasser`, `mail`,`status`, `verfasser_replyto`, `mail_replyto`
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) VALUES ('".$result[0]['schluessel']."',NOW(),'".$anschreiben."','".$betreff."','email','1','','".$recv_messages[0]['mail']."','neu','".$senderName."','".$senderAddress."');";
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`verfasser`, `mail`,`status`, `verfasser_replyto`, `mail_replyto`,`mail_cc`
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) VALUES ('".$result[0]['schluessel']."',NOW(),'".$anschreiben."','".$betreff."','email','1','".$senderName."','".$to."','neu','".$senderName."','".$senderAddress."','".$cc."');";
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$this->app->DB->Insert($sql);
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// Show new message dialog
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header("Location: index.php?module=ticket&action=edit&id=$id");
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$this->app->ExitXentral();
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}
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break;
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break;
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case 'entwurfloeschen':
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if (!empty($drafted_messages)) {
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$sql = "UPDATE ticket_nachricht SET ticket = '' WHERE id=".$drafted_messages[0]['id'];
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@ -570,12 +596,22 @@ class Ticket {
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$this->app->ExitXentral();
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}
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break;
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case 'zitat':
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if (!empty($drafted_messages) && !empty($recv_messages)) {
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$sql = "UPDATE ticket_nachricht SET text='".$drafted_messages[0]['text']."--------------------<br />".$recv_messages[0]['verfasser']." <".$recv_messages[0]['mail']."> (".$recv_messages[0]['zeit']."): <br />".$recv_messages[0]['text']."' WHERE id=".$drafted_messages[0]['id'];
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$this->app->DB->Update($sql);
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header("Location: index.php?module=ticket&action=edit&id=$id");
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$this->app->ExitXentral();
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}
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break;
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case 'absenden':
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if (empty($drafted_messages)) {
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break;
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}
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$msg = "";
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||||
|
||||
// Enforce Ticket #
|
||||
if (!preg_match("/Ticket #[0-9]{12}/i", $drafted_messages[0]['betreff'])) {
|
||||
$drafted_messages[0]['betreff'].= " Ticket #".$result[0]['schluessel'];
|
||||
@ -587,6 +623,8 @@ class Ticket {
|
||||
foreach ($files as $file) {
|
||||
$msg .= $file."<br>";
|
||||
}
|
||||
|
||||
$cc = explode(',',$drafted_messages[0]['mail_cc']);
|
||||
|
||||
if (
|
||||
$this->app->erp->MailSend(
|
||||
@ -597,7 +635,9 @@ class Ticket {
|
||||
$drafted_messages[0]['betreff'],
|
||||
$drafted_messages[0]['text'],
|
||||
$files,
|
||||
0,false,'','',
|
||||
0,false,
|
||||
$cc,
|
||||
'',
|
||||
true
|
||||
) != 0
|
||||
) {
|
||||
@ -606,7 +646,14 @@ class Ticket {
|
||||
$sql = "UPDATE `ticket_nachricht` SET `zeitausgang` = NOW(), `betreff` = '".$drafted_messages[0]['betreff']."' WHERE id = ".$drafted_messages[0]['id'];
|
||||
$this->app->DB->Insert($sql);
|
||||
|
||||
$msg .= '<div class="info">Die E-Mail wurde erfolgreich versendet an '.$input['email_an'].'. '.$this->app->erp->mail_error.'</div>';
|
||||
$msg .= '<div class="info">Die E-Mail wurde erfolgreich versendet an '.$input['email_an'].'.';
|
||||
|
||||
if ($drafted_messages[0]['mail_cc'] != '') {
|
||||
$msg .= ' (CC: '.$drafted_messages[0]['mail_cc'].')</div>';
|
||||
}
|
||||
else {
|
||||
$msg .= '</div>';
|
||||
}
|
||||
header("Location: index.php?module=ticket&action=edit&id=".$id."&msg=".$this->app->erp->base64_url_encode($msg));
|
||||
|
||||
}
|
||||
|
||||
Loading…
Reference in New Issue
Block a user