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Bugfix ticket system filter for spam

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OpenXE 2023-08-03 12:01:23 +02:00
parent 0262c31e93
commit 6242024451
1 changed files with 15 additions and 8 deletions
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23
classes/Modules/Ticket/Task/TicketImportHelper.php
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@ -408,9 +408,6 @@ class TicketImportHelper
$this->logger->error('Failed to insert ticket message into db', ['exception' => $e]);
}
$this->applyTicketRules($messageId);
return($result);
}
@ -440,7 +437,7 @@ class TicketImportHelper
foreach ($ruleArray as $rule) {
$this->logger->debug('ticket rule applies',['rule_id' => $rule['id']]);
$this->logger->debug('ticket rule applies',['rule_id' => $rule['id'],'rule' => print_r($rule,true)]);
/*
$update = $this->db->update();
@ -461,12 +458,16 @@ class TicketImportHelper
$this->db->perform($sql, ['ticket_id' => $ticketId]);
*/
if ($rule['is_spam'] === 1) {
$sql = "UPDATE `ticket_nachricht` SET `status` = \'spam\' WHERE `id` = '".$ticketMessageId."'";
$this->db->Update($sql);
if ($rule['is_spam'] == 1) {
$status = 'spam';
} else {
$status = 'neu';
}
$sql = "UPDATE `ticket` SET `dsgvo` = '".$rule['is_gdpr_relevant']."', `privat` = '".$rule['is_private']."', `prio` = '".$rule['priority']."', `warteschlange` = '".$rule['queue_id']."' WHERE `id` = '".$ticketId."'";
$sql = "UPDATE `ticket` SET `dsgvo` = '".$rule['is_gdpr_relevant']."', `privat` = '".$rule['is_private']."', `prio` = '".$rule['priority']."', `warteschlange` = '".$rule['queue_id']."', `status` = '".$status."' WHERE `id` = '".$ticketId."'";
$this->logger->debug('ticket rule sql',['sql' => $sql]);
$this->db->Update($sql);
}
}
@ -699,6 +700,12 @@ class TicketImportHelper
$from
);
// Only for new tickets: apply filter rules
if (!$ticketexists) {
$this->applyTicketRules($ticketnachricht);
}
if ($ticketnachricht > 0 && $emailbackup_mails_id > 0) {
$this->db->Update(
"UPDATE `emailbackup_mails`