mirror of
https://github.com/OpenXE-org/OpenXE.git
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Ticket new message with draft
This commit is contained in:
Xenomporio
parent
11def529a3
commit
a9c85b0c81
@ -1,141 +1,53 @@
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<script type="text/javascript" src="./js/einfuegen.js" ></script>
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<form method="POST" id="eprooform" enctype="multipart/form-data">
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<table width=100%"><tr valign="top"><td>
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<fieldset><legend>{|Nachricht|}</legend>
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<table>
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<tr><td width="200">Von:</td><td><select name="quelle" id="quelle"/>[QUELLE]</select></td></tr>
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<tr><td>Kunde:</td><td><input type="text" name="adresse" onchange="changeemail()" id="adresse" size="80" /></td></tr>
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<tr><td>E-Mail:</td><td><input type="text" name="email" id="email" size="80" /></td></tr>
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<tr><td>E-Mail CC:</td><td><input type="text" name="emailcc" id="emailcc" size="80" /></td></tr>
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<tr><td>Betreff:</td><td><input type="text" name="betreff" id="betreff" size="80" /></td></tr>
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<tr><td>Nachricht:</td><td><textarea id="eingabetext" name="eingabetext" cols="90" style="min-height:200px;">[TEXT]</textarea></td></tr>
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<tr><td>Anhang 1:</td><td><input type="file" name="datei[]" /></td></tr>
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<tr><td>Anhang 2:</td><td><input type="file" name="datei[]" /></td></tr>
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<tr><td>Anhang 3:</td><td><input type="file" name="datei[]" /></td></tr>
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<tr><td>Anhang 4:</td><td><input type="file" name="datei[]" /></td></tr>
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<tr><td>Anhang 5:</td><td><input type="file" name="datei[]" /></td></tr>
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<tr><td></td><td><input type="submit" name="speichern" id="speichern" value="Speichern" /> <input type="submit" name="senden" id="senden" value="Speichern und Senden" /></td></tr>
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</table>
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</fieldset>
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</td><td width="30%">
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Textvorlagen:<br>
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<select name="vorlage" id="vorlage" onchange="changevorlage(this)"><option value=""> - </option>[VORLAGE]</select>
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<div id="tabs">
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<ul>
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<li><a href="#tabs-1"></a></li>
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</ul>
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<div id="tabs-1">
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[MESSAGE]
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<form action="" method="post">
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[FORMHANDLEREVENT]
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<div class="row">
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<div class="row-height">
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<div class="col-xs-13 col-md-6 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<table width="100%" border="0" class="mkTableFormular">
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<tr><td>{|Betreff|}:</td><td><input type="text" name="betreff" id="betreff" value="" size="20"></td></tr>
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<tr><td>{|Projekt|}:</td><td><input type="text" name="projekt" id="projekt" value="[PROJEKT]" size="20"></td></tr>
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<tr><td>{|Adresse|}:</td><td><input type="text" name="adresse" id="adresse" value="[ADRESSE]" size="20"></td></tr>
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<tr><td>{|Tags|}:</td><td><input type="text" name="tags" value="[TAGS]" size="20"></td></tr>
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</table>
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</fieldset>
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</div>
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</div>
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<div class="col-xs-13 col-md-6 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<table width="100%" border="0" class="mkTableFormular">
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<tr><td>{|Status|}:</td><td><select name="status">[STATUS]</select></td></tr>
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<tr><td>{|Verantwortlich|}:</td><td><input type="text" name="warteschlange" id="warteschlange" value="[WARTESCHLANGE]" size="20"></td></tr>
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<tr><td>{|Prio|}:</td><td><input type="text" name="prio" value="[PRIO]" size="20"></td></tr>
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<tr><td>{|Notiz|}:</td><td><textarea name="notiz" id="notiz" rows="6" style="width:100%;">[NOTIZ]</textarea></td></tr>
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</table>
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</fieldset>
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</div>
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</div>
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<div class="col-xs-13 col-md-1 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<table width="100%" border="0" class="mkTableFormular">
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<legend>{|Aktionen|}</legend>
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<td><button name="submit" value="speichern" class="ui-button-icon" style="width:100%;">Speichern</button></td></tr>
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</table>
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</fieldset>
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</div>
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</div>
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</div>
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</div>
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[NEW_MESSAGE]
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</form>
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[MESSAGES]
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</div>
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</div>
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</td></tr>
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</table>
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</form>
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<script>
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var vorlage = [];
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[VORLAGEARRAY]
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var kundennummer = '';
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function changeemail()
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{
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if($('#adresse').val() != kundennummer)
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{
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kundennummer = $('#adresse').val();
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var kunde = kundennummer.split(' ');
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var kundenid = kunde[0];
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kunde[kunde.length - 1].replace(')', '');
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if(kunde[kunde.length - 1].replace(')', '') != '') {
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$.ajax({
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url: "index.php?module=ajax&action=filter&filtername=emailadresse&limit=1&kd_id="+kundenid,
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type: 'GET',
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dataType: 'json',
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success: function (data) {
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$("input#email").val(data[0]);
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},
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errror: function (data) {
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$("input#email").val('');
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},
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});
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}
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$( "input#email" ).autocomplete({
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source: "index.php?module=ajax&action=filter&filtername=emailadresse&kd_id="+kundenid,
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});
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}
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}
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function changevorlage(id)
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{
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if(typeof id == "undefined")id = $('#vorlage');
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$.ajax({
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url: 'index.php',
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type: 'GET',
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dataType: 'json',
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data: 'module=ticket&action=create&getvorlagen=1&kunde='+$('#adresse').val(),
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success: function(data) {
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if(typeof data.v != "undefined")
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{
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$.each(data.v, function (k,va)
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{
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vorlage[k] = va;
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}
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);
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id = $(id).val();
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if(typeof (vorlage[id]) !== "undefined" )
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{
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einfuegenticket(vorlage[id]);
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}
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}
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}
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});
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}
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$(document).ready(function() {
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/*
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setInterval(function(){
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if($('#adresse').val() != kundennummer)
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{
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kundennummer = $('#adresse').val();
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var kunde = kundennummer.split(' ');
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var kundenid = kunde[0];
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kunde[kunde.length - 1].replace(')', '');
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if(kunde[kunde.length - 1].replace(')', '') != '') {
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$.ajax({
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url: "index.php?module=ajax&action=filter&filtername=emailadresse&limit=1&kd_id="+kundenid,
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type: 'GET',
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dataType: 'json',
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success: function (data) {
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$("input#email").val(data[0]);
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}
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});
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}
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$( "input#email" ).autocomplete({
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source: "index.php?module=ajax&action=filter&filtername=emailadresse&kd_id="+kundenid,
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});
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changevorlage();
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}
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},100);
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*/
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$('#eprooform').submit(function(){
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var fehler = '';
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if(!$('#adresse').val())fehler = fehler + ' Kein Kunde ausgewählt!';
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if(!$('#betreff').val())fehler = fehler + ' Kein Betreff eingegeben!';
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if(!$('#email').val())fehler = fehler + ' Keine E-Mail-Adresse ausgewählt!';
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if(!$('#eingabetext').val())fehler = fehler + ' Kein Text eingegben!';
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if(fehler == '')
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{
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return true;
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}
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else
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{
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alert(fehler);
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return false;
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}
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});
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});
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</script>
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@ -21,7 +21,7 @@
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<legend>{|[STATUSICON]<b>Ticket <font color="blue">#[SCHLUESSEL]</font></b>|}</legend>
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<tr><td>{|Betreff|}:</td><td>[BETREFF]</td></tr>
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<tr><td>{|Zeit|}:</td><td>[ZEIT]</td></tr>
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<tr><td>{|Von|}:</td><td>[KUNDE] <[MAILADRESSE]></td></tr>
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<tr><td>{|Von|}:</td><td>[KUNDE] [MAILADRESSE]</td></tr>
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<tr><td>{|Projekt|}:</td><td><input type="text" name="projekt" id="projekt" value="[PROJEKT]" size="20"></td></tr>
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<tr><td>{|Adresse|}:</td><td><input type="text" name="adresse" id="adresse" value="[ADRESSE]" size="20"></td></tr>
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<tr><td>{|Tags|}:</td><td><input type="text" name="tags" value="[TAGS]" size="20"></td></tr>
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@ -60,10 +60,4 @@
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</div>
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</div>
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<form id="respond" action = "index.php">
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<input type="text" name="module" value="ticket" style="display:none">
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<input type="text" name="action" value="respond" style="display:none">
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<input type="text" name="id" value="[ID]" style="display:none">
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</form>
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119
www/pages/content/ticket_edit_raw.tpl
Normal file
119
www/pages/content/ticket_edit_raw.tpl
Normal file
@ -0,0 +1,119 @@
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<div id="tabs">
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<ul>
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<li><a href="#tabs-1"></a></li>
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</ul>
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<!-- Example for multiple tabs
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<ul hidden">
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<li><a href="#tabs-1">First Tab</a></li>
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<li><a href="#tabs-2">Second Tab</a></li>
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</ul>
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-->
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<div id="tabs-1">
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[MESSAGE]
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<form action="" method="post">
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[FORMHANDLEREVENT]
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<div class="row">
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<div class="row-height">
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<div class="col-xs-12 col-md-12 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<legend>{|<!--Legend for this form area goes here>-->ticket|}</legend><i>Info like this.</i>
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<table width="100%" border="0" class="mkTableFormular">
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<tr><td>{|Schluessel|}:</td><td><input type="text" name="schluessel" value="[SCHLUESSEL]" size="40"></td></tr>
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<tr><td>{|Zeit|}:</td><td><input type="text" name="zeit" value="[ZEIT]" size="40"></td></tr>
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<tr><td>{|Projekt|}:</td><td><input type="text" name="projekt" value="[PROJEKT]" size="40"></td></tr>
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<tr><td>{|Bearbeiter|}:</td><td><input type="text" name="bearbeiter" value="[BEARBEITER]" size="40"></td></tr>
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<tr><td>{|Quelle|}:</td><td><input type="text" name="quelle" value="[QUELLE]" size="40"></td></tr>
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<tr><td>{|Status|}:</td><td><input type="text" name="status" value="[STATUS]" size="40"></td></tr>
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<tr><td>{|Adresse|}:</td><td><input type="text" name="adresse" value="[ADRESSE]" size="40"></td></tr>
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<tr><td>{|Kunde|}:</td><td><input type="text" name="kunde" value="[KUNDE]" size="40"></td></tr>
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<tr><td>{|Warteschlange|}:</td><td><input type="text" name="warteschlange" value="[WARTESCHLANGE]" size="40"></td></tr>
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<tr><td>{|Mailadresse|}:</td><td><input type="text" name="mailadresse" value="[MAILADRESSE]" size="40"></td></tr>
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<tr><td>{|Prio|}:</td><td><input type="text" name="prio" value="[PRIO]" size="40"></td></tr>
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<tr><td>{|Betreff|}:</td><td><input type="text" name="betreff" value="[BETREFF]" size="40"></td></tr>
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<tr><td>{|Zugewiesen|}:</td><td><input type="text" name="zugewiesen" value="[ZUGEWIESEN]" size="40"></td></tr>
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<tr><td>{|Inbearbeitung|}:</td><td><input type="text" name="inbearbeitung" value="[INBEARBEITUNG]" size="40"></td></tr>
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<tr><td>{|Inbearbeitung_user|}:</td><td><input type="text" name="inbearbeitung_user" value="[INBEARBEITUNG_USER]" size="40"></td></tr>
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<tr><td>{|Firma|}:</td><td><input type="text" name="firma" value="[FIRMA]" size="40"></td></tr>
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<tr><td>{|Notiz|}:</td><td><input type="text" name="notiz" value="[NOTIZ]" size="40"></td></tr>
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<tr><td>{|Bitteantworten|}:</td><td><input type="text" name="bitteantworten" value="[BITTEANTWORTEN]" size="40"></td></tr>
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<tr><td>{|Service|}:</td><td><input type="text" name="service" value="[SERVICE]" size="40"></td></tr>
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<tr><td>{|Kommentar|}:</td><td><input type="text" name="kommentar" value="[KOMMENTAR]" size="40"></td></tr>
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<tr><td>{|Privat|}:</td><td><input type="text" name="privat" value="[PRIVAT]" size="40"></td></tr>
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<tr><td>{|Dsgvo|}:</td><td><input type="text" name="dsgvo" value="[DSGVO]" size="40"></td></tr>
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<tr><td>{|Tags|}:</td><td><input type="text" name="tags" value="[TAGS]" size="40"></td></tr>
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<tr><td>{|Nachrichten_anz|}:</td><td><input type="text" name="nachrichten_anz" value="[NACHRICHTEN_ANZ]" size="40"></td></tr>
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</table>
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</fieldset>
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</div>
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</div>
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</div>
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</div>
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<!-- Example for 2nd row
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<div class="row">
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<div class="row-height">
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<div class="col-xs-12 col-md-12 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<legend>{|Another legend|}</legend>
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<table width="100%" border="0" class="mkTableFormular">
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<tr><td>{|Schluessel|}:</td><td><input type="text" name="schluessel" value="[SCHLUESSEL]" size="40"></td></tr>
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<tr><td>{|Zeit|}:</td><td><input type="text" name="zeit" value="[ZEIT]" size="40"></td></tr>
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<tr><td>{|Projekt|}:</td><td><input type="text" name="projekt" value="[PROJEKT]" size="40"></td></tr>
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<tr><td>{|Bearbeiter|}:</td><td><input type="text" name="bearbeiter" value="[BEARBEITER]" size="40"></td></tr>
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<tr><td>{|Quelle|}:</td><td><input type="text" name="quelle" value="[QUELLE]" size="40"></td></tr>
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<tr><td>{|Status|}:</td><td><input type="text" name="status" value="[STATUS]" size="40"></td></tr>
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<tr><td>{|Adresse|}:</td><td><input type="text" name="adresse" value="[ADRESSE]" size="40"></td></tr>
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<tr><td>{|Kunde|}:</td><td><input type="text" name="kunde" value="[KUNDE]" size="40"></td></tr>
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<tr><td>{|Warteschlange|}:</td><td><input type="text" name="warteschlange" value="[WARTESCHLANGE]" size="40"></td></tr>
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<tr><td>{|Mailadresse|}:</td><td><input type="text" name="mailadresse" value="[MAILADRESSE]" size="40"></td></tr>
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<tr><td>{|Prio|}:</td><td><input type="text" name="prio" value="[PRIO]" size="40"></td></tr>
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<tr><td>{|Betreff|}:</td><td><input type="text" name="betreff" value="[BETREFF]" size="40"></td></tr>
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<tr><td>{|Zugewiesen|}:</td><td><input type="text" name="zugewiesen" value="[ZUGEWIESEN]" size="40"></td></tr>
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<tr><td>{|Inbearbeitung|}:</td><td><input type="text" name="inbearbeitung" value="[INBEARBEITUNG]" size="40"></td></tr>
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<tr><td>{|Inbearbeitung_user|}:</td><td><input type="text" name="inbearbeitung_user" value="[INBEARBEITUNG_USER]" size="40"></td></tr>
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<tr><td>{|Firma|}:</td><td><input type="text" name="firma" value="[FIRMA]" size="40"></td></tr>
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<tr><td>{|Notiz|}:</td><td><input type="text" name="notiz" value="[NOTIZ]" size="40"></td></tr>
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<tr><td>{|Bitteantworten|}:</td><td><input type="text" name="bitteantworten" value="[BITTEANTWORTEN]" size="40"></td></tr>
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<tr><td>{|Service|}:</td><td><input type="text" name="service" value="[SERVICE]" size="40"></td></tr>
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<tr><td>{|Kommentar|}:</td><td><input type="text" name="kommentar" value="[KOMMENTAR]" size="40"></td></tr>
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<tr><td>{|Privat|}:</td><td><input type="text" name="privat" value="[PRIVAT]" size="40"></td></tr>
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<tr><td>{|Dsgvo|}:</td><td><input type="text" name="dsgvo" value="[DSGVO]" size="40"></td></tr>
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<tr><td>{|Tags|}:</td><td><input type="text" name="tags" value="[TAGS]" size="40"></td></tr>
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<tr><td>{|Nachrichten_anz|}:</td><td><input type="text" name="nachrichten_anz" value="[NACHRICHTEN_ANZ]" size="40"></td></tr>
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</table>
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</fieldset>
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</div>
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</div>
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</div>
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</div> -->
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<input type="submit" name="submit" value="Speichern" style="float:right"/>
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</form>
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</div>
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<!-- Example for 2nd tab
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<div id="tabs-2">
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[MESSAGE]
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<form action="" method="post">
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[FORMHANDLEREVENT]
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<div class="row">
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<div class="row-height">
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<div class="col-xs-12 col-md-12 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<legend>{|...|}</legend>
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<table width="100%" border="0" class="mkTableFormular">
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...
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</table>
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</fieldset>
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</div>
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</div>
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</div>
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</div>
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<input type="submit" name="submit" value="Speichern" style="float:right"/>
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</form>
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</div>
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-->
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</div>
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@ -9,10 +9,6 @@
|
||||
<div style="position: absolute; margin-top:27em; margin-left:30%; min-width: 90px; background: url(./themes/new/images/loading.gif) no-repeat; background-position: 50% 0px; background-size: 150px; padding-top: 90px; display:none; " id="mailworking">
|
||||
</div>
|
||||
<table width="100%" border="0" class="mkTableFormular">
|
||||
<tr>
|
||||
<td>Von:</td>
|
||||
<td><select name="email_sender" style="min-width: 500px;">[EMAIL_SENDER]</select></td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td>An:</td>
|
||||
<td><input type="text" name="email_an" id="email_an" value="[EMAIL_AN]" id="an" style="width: 500px;"></td>
|
||||
@ -21,10 +17,6 @@
|
||||
<td>CC:</td>
|
||||
<td><input type="text" id="email_cc" name="email_cc" value="[EMAIL_CC]" id="cc" style="width: 500px;"></td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td>BCC:</td>
|
||||
<td><input type="text" id="email_bcc" name="email_bcc" value="[EMAIL_BCC]" id="bcc" style="width: 500px;"></td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td colspan="3"><br></td>
|
||||
</tr>
|
||||
@ -53,6 +45,19 @@
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td><input type="file" name="userfile" id="userfile")"/></td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="left" valign="bottom">
|
||||
<button name="submit" value="addfile" id="addfile" class="ui-button-icon">Hinzufügen</button>
|
||||
</td>
|
||||
<script type="text/javascript">
|
||||
document.getElementById("userfile").onchange = function(e) {
|
||||
document.getElementById("addfile").click();
|
||||
}
|
||||
</script>
|
||||
</tr>
|
||||
<tr>
|
||||
<td colspan="3"><br></td>
|
||||
</tr>
|
||||
@ -61,11 +66,11 @@
|
||||
<table width="100%" border="0" cellpadding="2" cellspacing="0">
|
||||
<tr>
|
||||
<td valign="bottom">
|
||||
<button name="submit" value="absenden" id="abesenden" class="ui-button-icon">Absenden</button>
|
||||
<button name="submit" value="entwurfloeschen" id="entwurfloeschen" class="ui-button-icon">Entwurf löschen</button>
|
||||
[DATEIENBUTTON]
|
||||
</td>
|
||||
<td align="right" valign="bottom">
|
||||
<button name="submit" value="abbruch" id="abbruch" class="ui-button-icon">Abbrechen</button>
|
||||
<button name="submit" value="absenden" id="absenden" class="ui-button-icon">Absenden</button>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
|
||||
@ -5,6 +5,7 @@
|
||||
*/
|
||||
|
||||
use Xentral\Components\Database\Exception\QueryFailureException;
|
||||
use Xentral\Modules\Ticket\Task;
|
||||
|
||||
class Ticket {
|
||||
|
||||
@ -15,7 +16,7 @@ class Ticket {
|
||||
|
||||
$this->app->ActionHandlerInit($this);
|
||||
$this->app->ActionHandler("list", "ticket_list");
|
||||
$this->app->ActionHandler("create", "ticket_edit"); // This automatically adds a "New" button
|
||||
$this->app->ActionHandler("create", "ticket_create"); // This automatically adds a "New" button
|
||||
$this->app->ActionHandler("edit", "ticket_edit");
|
||||
$this->app->ActionHandler("edit_raw", "ticket_edit_raw");
|
||||
$this->app->ActionHandler("delete", "ticket_delete");
|
||||
@ -109,8 +110,122 @@ class Ticket {
|
||||
$this->ticket_list();
|
||||
}
|
||||
|
||||
function get_messages_of_ticket($ticket_id) {
|
||||
return $this->app->DB->SelectArr("SELECT n.id, n.betreff, n.verfasser, n.mail, n.zeit, n.versendet, n.text FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket WHERE t.id = ".$ticket_id." ORDER BY n.zeit DESC");
|
||||
function get_messages_of_ticket($ticket_id, $where) {
|
||||
return $this->app->DB->SelectArr("SELECT n.id, n.betreff, n.verfasser, n.mail, n.mail_cc, n.zeit, n.zeitausgang, n.versendet, n.text, n.verfasser_replyto, mail_replyto FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket WHERE (".$where.") AND t.id = ".$ticket_id." ORDER BY n.zeit DESC");
|
||||
}
|
||||
|
||||
|
||||
/**
|
||||
* @throws NumberGeneratorException
|
||||
*
|
||||
* @return string
|
||||
*/
|
||||
private function generateRandomTicketNumber(): string
|
||||
{
|
||||
$random = rand(300,700);
|
||||
$loopCounter = 0;
|
||||
while(true) {
|
||||
$candidate = sprintf('%s%04d', date('Ymd'), $random++);
|
||||
|
||||
if (!$this->app->DB->Select('SELECT id FROM ticket WHERE schluessel = '.$candidate)) {
|
||||
return($candidate);
|
||||
}
|
||||
|
||||
if ($loopCounter > 99) {
|
||||
throw new NumberGeneratorException('ticket number generation failed');
|
||||
}
|
||||
$loopCounter++;
|
||||
}
|
||||
}
|
||||
|
||||
function ticket_save_to_db($id, $input) {
|
||||
// Write to database
|
||||
|
||||
// Add checks here
|
||||
if (empty($id)) {
|
||||
// New item
|
||||
$id = 'NULL';
|
||||
}
|
||||
|
||||
$input['projekt'] = $this->app->erp->ReplaceProjekt(true,$input['projekt'],true); // Parameters: Target db?, value, from form?
|
||||
$input['adresse'] = $this->app->erp->ReplaceAdresse(true,$input['adresse'],true); // Parameters: Target db?, value, from form?
|
||||
$input['warteschlange'] = explode(" ",$input['warteschlange'])[0]; // Just the label
|
||||
|
||||
$columns = "id, ";
|
||||
$values = "$id, ";
|
||||
$update = "";
|
||||
|
||||
$fix = "";
|
||||
|
||||
foreach ($input as $key => $value) {
|
||||
|
||||
if ($this->app->DB->ColumnExists('ticket',$key)) {
|
||||
$columns = $columns.$fix.$key;
|
||||
$values = $values.$fix."'".$value."'";
|
||||
$update = $update.$fix.$key." = '$value'";
|
||||
$fix = ", ";
|
||||
}
|
||||
}
|
||||
|
||||
$sql = "INSERT INTO ticket (".$columns.") VALUES (".$values.") ON DUPLICATE KEY UPDATE ".$update;
|
||||
|
||||
$this->app->DB->Update($sql);
|
||||
$id = $this->app->DB->GetInsertID();
|
||||
return($id);
|
||||
}
|
||||
|
||||
function save_draft($id, $input) {
|
||||
$columns = "id, ";
|
||||
$values = "$id, ";
|
||||
$update = "";
|
||||
|
||||
$fix = "";
|
||||
|
||||
// Translate form to table
|
||||
$input['betreff'] = $input['email_betreff'];
|
||||
$input['mail'] = $input['email_an'];
|
||||
$input['mail_cc'] = $input['email_cc'];
|
||||
$input['text'] = $input['email_text'];
|
||||
|
||||
foreach ($input as $key => $value) {
|
||||
|
||||
if ($this->app->DB->ColumnExists('ticket_nachricht',$key)) {
|
||||
$columns = $columns.$fix.$key;
|
||||
$values = $values.$fix."'".$value."'";
|
||||
$update = $update.$fix.$key." = '$value'";
|
||||
$fix = ", ";
|
||||
}
|
||||
}
|
||||
|
||||
$sql = "INSERT INTO ticket_nachricht (".$columns.") VALUES (".$values.") ON DUPLICATE KEY UPDATE ".$update;
|
||||
|
||||
$this->app->DB->Update($sql);
|
||||
}
|
||||
|
||||
function ticket_create() {
|
||||
|
||||
$submit = $this->app->Secure->GetPOST('submit');
|
||||
$input = $this->GetInput();
|
||||
|
||||
if ($submit != '') {
|
||||
|
||||
$input['schluessel'] = $this->generateRandomTicketNumber();
|
||||
$input['zeit'] = date('Y-m-d H:i:s', time());
|
||||
$input['kunde'] = $this->app->User->GetName();
|
||||
|
||||
$id = $this->ticket_save_to_db($id, $input);
|
||||
|
||||
header("Location: index.php?module=ticket&action=edit&id=$id");
|
||||
exit();
|
||||
}
|
||||
|
||||
$this->app->Tpl->Set('STATUSICON', $this->ticket_status_icon('neu')." ");
|
||||
$this->app->YUI->AutoComplete("adresse","adresse");
|
||||
$this->app->YUI->AutoComplete("projekt","projektname",1);
|
||||
$this->app->YUI->AutoComplete("status","ticketstatus",1);
|
||||
$this->app->Tpl->Set('STATUS', $this->app->erp->GetStatusTicketSelect('neu'));
|
||||
$this->app->YUI->AutoComplete("warteschlange","warteschlangename");
|
||||
$this->app->Tpl->Parse('PAGE', "ticket_create.tpl");
|
||||
}
|
||||
|
||||
function ticket_edit() {
|
||||
@ -123,51 +238,13 @@ class Ticket {
|
||||
$id = $this->app->Secure->GetGET('id');
|
||||
$input = $this->GetInput();
|
||||
$submit = $this->app->Secure->GetPOST('submit');
|
||||
$msg = $this->app->erp->base64_url_decode($this->app->Secure->GetGET('msg'));
|
||||
|
||||
if (empty($id)) {
|
||||
// New item
|
||||
$id = 'NULL';
|
||||
}
|
||||
$msg = $this->app->erp->base64_url_decode($this->app->Secure->GetGET('msg'));
|
||||
|
||||
// Always save
|
||||
if ($submit != '')
|
||||
{
|
||||
|
||||
// Write to database
|
||||
|
||||
// Add checks here
|
||||
|
||||
$input['projekt'] = $this->app->erp->ReplaceProjekt(true,$input['projekt'],true); // Parameters: Target db?, value, from form?
|
||||
$input['adresse'] = $this->app->erp->ReplaceAdresse(true,$input['adresse'],true); // Parameters: Target db?, value, from form?
|
||||
$input['warteschlange'] = explode(" ",$input['warteschlange'])[0]; // Just the label
|
||||
|
||||
$columns = "id, ";
|
||||
$values = "$id, ";
|
||||
$update = "";
|
||||
|
||||
$fix = "";
|
||||
|
||||
foreach ($input as $key => $value) {
|
||||
|
||||
if ($this->app->DB->ColumnExists('ticket',$key)) {
|
||||
$columns = $columns.$fix.$key;
|
||||
$values = $values.$fix."'".$value."'";
|
||||
$update = $update.$fix.$key." = '$value'";
|
||||
$fix = ", ";
|
||||
}
|
||||
}
|
||||
|
||||
$sql = "INSERT INTO ticket (".$columns.") VALUES (".$values.") ON DUPLICATE KEY UPDATE ".$update;
|
||||
|
||||
$this->app->DB->Update($sql);
|
||||
|
||||
if ($id == 'NULL') {
|
||||
$msg = $this->app->erp->base64_url_encode("<div class=\"success\">Das Element wurde erfolgreich angelegt.</div>");
|
||||
header("Location: index.php?module=ticket&action=list&msg=$msg");
|
||||
} else {
|
||||
$msg = "<div class=\"success\">Die Einstellungen wurden erfolgreich übernommen.</div>";
|
||||
}
|
||||
$this->ticket_save_to_db($id, $input);
|
||||
$msg = "<div class=\"success\">Die Einstellungen wurden erfolgreich übernommen.</div>";
|
||||
}
|
||||
|
||||
// Load values again from database
|
||||
@ -186,83 +263,138 @@ class Ticket {
|
||||
$this->app->Tpl->Set('STATUS', $this->app->erp->GetStatusTicketSelect($result[0]['status']));
|
||||
$input['projekt'] = $this->app->erp->ReplaceProjekt(false,$input['projekt'],false); // Parameters: Target db?, value, from form?
|
||||
$this->app->YUI->AutoComplete("warteschlange","warteschlangename");
|
||||
// END Header
|
||||
|
||||
// Get messsages
|
||||
$messages = $this->get_messages_of_ticket($id);
|
||||
// Check for draft
|
||||
$drafted_messages = $this->get_messages_of_ticket($id, "zeitausgang IS NULL");
|
||||
|
||||
if (!empty($drafted_messages)) {
|
||||
|
||||
// Draft from form?
|
||||
if ($submit != '') {
|
||||
$this->save_draft($drafted_messages[0]['id'],$input);
|
||||
// Reload
|
||||
$drafted_messages = $this->get_messages_of_ticket($id, "zeitausgang IS NULL");
|
||||
}
|
||||
|
||||
// Load the draft for editing
|
||||
$this->app->Tpl->Set('EMAIL_AN', $drafted_messages[0]['mail']);
|
||||
$this->app->Tpl->Set('EMAIL_CC', $drafted_messages[0]['mail_cc']);
|
||||
$this->app->Tpl->Set('EMAIL_BCC', $drafted_messages[0]['mail_bcc']);
|
||||
$this->app->Tpl->Set('EMAIL_BETREFF', $drafted_messages[0]['betreff']);
|
||||
$this->app->Tpl->Set('EMAIL_TEXT',$drafted_messages[0]['text']);
|
||||
|
||||
// Show new message dialog
|
||||
$this->app->Tpl->Set('EMAIL_SENDER', $this->app->erp->GetSelectEmailMitName($dokument['von']));
|
||||
$this->app->YUI->AutoComplete("email_an","emailname");
|
||||
$this->app->YUI->AutoComplete("email_cc","emailname");
|
||||
$this->app->YUI->AutoComplete("email_bcc","emailname");
|
||||
$this->app->YUI->CkEditor("email_text","internal", null, 'JQUERY');
|
||||
$this->app->Tpl->Parse('NEW_MESSAGE', "ticket_new_message.tpl");
|
||||
}
|
||||
|
||||
// END Draft
|
||||
|
||||
// Get all messsages
|
||||
$messages = $this->get_messages_of_ticket($id, 1);
|
||||
|
||||
switch ($submit) {
|
||||
case 'neue_email':
|
||||
// Show new message dialog?
|
||||
$msg = ""; // Suppress save message
|
||||
|
||||
$recv_messages = $this->app->DB->SelectArr("SELECT n.betreff, n.verfasser, n.mail, n.zeit, n.versendet, n.text FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket WHERE t.id = ".$id." AND n.versendet != 1 ORDER BY n.zeit DESC");
|
||||
$this->app->Tpl->Set('EMAIL_AN', $recv_messages[0]['mail']);
|
||||
if (empty($drafted_messages)) {
|
||||
// Create new message and save it for editing
|
||||
|
||||
$recv_messages = $this->get_messages_of_ticket($id,"n.versendet != 1");
|
||||
$this->app->Tpl->Set('EMAIL_AN', $recv_messages[0]['mail']);
|
||||
|
||||
if (!str_starts_with(strtoupper($recv_messages[0]['betreff']),"RE:")) {
|
||||
$this->app->Tpl->Set('EMAIL_BETREFF', "RE: ".$recv_messages[0]['betreff']);
|
||||
} else {
|
||||
$this->app->Tpl->Set('EMAIL_BETREFF', $recv_messages[0]['betreff']);
|
||||
}
|
||||
if (!str_starts_with(strtoupper($recv_messages[0]['betreff']),"RE:")) {
|
||||
$betreff = "RE: ".$recv_messages[0]['betreff'];
|
||||
} else {
|
||||
$betreff = $recv_messages[0]['betreff'];
|
||||
}
|
||||
|
||||
$this->app->Tpl->Set('EMAIL_SENDER', $this->app->erp->GetSelectEmailMitName($dokument['von']));
|
||||
$anschreiben = $this->app->DB->Select("SELECT anschreiben FROM adresse WHERE id='".$result[0]['adresse']."' LIMIT 1");
|
||||
if($anschreiben=="")
|
||||
{
|
||||
$anschreiben = $this->app->erp->Beschriftung("dokument_anschreiben").",\n".$this->app->erp->Grussformel($projekt,$sprache);
|
||||
}
|
||||
|
||||
$anschreiben = $this->app->DB->Select("SELECT anschreiben FROM adresse WHERE id='".$result[0]['adresse']."' LIMIT 1");
|
||||
$senderName = $this->app->User->GetName()." (".$this->app->erp->GetFirmaAbsender().")";
|
||||
$senderAddress = $this->app->erp->GetFirmaMail();
|
||||
|
||||
$sql = "INSERT INTO `ticket_nachricht` (
|
||||
`ticket`, `zeit`, `text`, `betreff`, `medium`, `versendet`,
|
||||
`verfasser`, `mail`,`status`, `verfasser_replyto`, `mail_replyto`
|
||||
) VALUES ('".$result[0]['schluessel']."',NOW(),'".$anschreiben."','".$betreff."','email','1','','','neu','".$senderName."','".$senderAddress."');";
|
||||
|
||||
if($anschreiben=="")
|
||||
{
|
||||
$anschreiben = $this->app->erp->Beschriftung("dokument_anschreiben");
|
||||
}
|
||||
|
||||
$this->app->Tpl->Set('EMAIL_TEXT',$anschreiben.",\n".$this->app->erp->Grussformel($projekt,$sprache));;
|
||||
$this->app->DB->Insert($sql);
|
||||
}
|
||||
|
||||
// Show new message dialog
|
||||
$this->app->YUI->AutoComplete("email_an","emailname");
|
||||
$this->app->YUI->AutoComplete("email_cc","emailname");
|
||||
$this->app->YUI->AutoComplete("email_bcc","emailname");
|
||||
$this->app->YUI->CkEditor("email_text","internal", null, 'JQUERY');
|
||||
$this->app->Tpl->Parse('NEW_MESSAGE', "ticket_new_message.tpl");
|
||||
break;
|
||||
case 'absenden':
|
||||
/*
|
||||
case 'entwurfloeschen':
|
||||
if (!empty($drafted_messages)) {
|
||||
$sql = "UPDATE ticket_nachricht SET ticket = '' WHERE id=".$drafted_messages[0]['id'];
|
||||
$msg = $this->app->erp->base64_url_encode("<div class=\"success\">Das Element wurde gelöscht..</div>");
|
||||
header("Location: index.php?module=ticket&action=edit&msg=$msg&id=$id");
|
||||
}
|
||||
break;
|
||||
case 'addfile':
|
||||
|
||||
$senderName = $this->app->User->GetName()." (".$this->app->erp->GetFirmaAbsender().")";
|
||||
$senderAddress = $this->app->erp->GetFirmaMail();
|
||||
$msg .= $result['userfile'];
|
||||
|
||||
$this->app->Tpl->Set('EMAIL_AN', $input['email_an']);
|
||||
$this->app->Tpl->Set('EMAIL_TEXT', $input['email_text']);
|
||||
$this->app->Tpl->Set('EMAIL_BETREFF', $input['email_betreff']);
|
||||
$this->app->Tpl->Set('EMAIL_SENDER', $input['email_sender']);
|
||||
|
||||
$this->app->YUI->AutoComplete("email_an","emailname");
|
||||
$this->app->YUI->AutoComplete("email_cc","emailname");
|
||||
$this->app->YUI->AutoComplete("email_bcc","emailname");
|
||||
$this->app->YUI->CkEditor("email_text","internal", null, 'JQUERY');
|
||||
$this->app->Tpl->Parse('NEW_MESSAGE', "ticket_new_message.tpl");
|
||||
|
||||
break;
|
||||
*/
|
||||
case 'absenden':
|
||||
|
||||
if (empty($drafted_messages)) {
|
||||
break;
|
||||
}
|
||||
|
||||
// Enforce Ticket #
|
||||
if (!preg_match("/Ticket #[0-9]{12}/i", $input['email_betreff'])) {
|
||||
$input['email_betreff'].= " Ticket #".$result[0]['schluessel'];
|
||||
if (!preg_match("/Ticket #[0-9]{12}/i", $drafted_messages[0]['betreff'])) {
|
||||
$drafted_messages[0]['betreff'].= " Ticket #".$result[0]['schluessel'];
|
||||
}
|
||||
|
||||
echo($drafted_messages[0]['id']."<br>");
|
||||
echo($drafted_messages[0]['verfasser_replyto']."<br>");
|
||||
echo($drafted_messages[0]['mail_replyto']."<br>");
|
||||
echo($drafted_messages[0]['mail']."<br>");
|
||||
echo($drafted_messages[0]['betreff']."<br>");
|
||||
echo($drafted_messages[0]['text']."<br>");
|
||||
|
||||
if (
|
||||
$this->app->erp->MailSend(
|
||||
$senderAddress,
|
||||
$senderName,
|
||||
$input['email_an'],
|
||||
$input['email_an'],
|
||||
$input['email_betreff'],
|
||||
$input['email_text'],
|
||||
$drafted_messages[0]['mail_replyto'],
|
||||
$drafted_messages[0]['verfasser_replyto'],
|
||||
$drafted_messages[0]['mail'],
|
||||
$drafted_messages[0]['mail'],
|
||||
$drafted_messages[0]['betreff'],
|
||||
$drafted_messages[0]['text'],
|
||||
'',0,false,'','',
|
||||
true
|
||||
) != 0
|
||||
) {
|
||||
|
||||
// Put message into ticket_nachricht
|
||||
$sql = "INSERT INTO `ticket_nachricht` (
|
||||
`ticket`, `zeit`, `text`, `betreff`, `medium`, `versendet`,
|
||||
`verfasser`, `mail`,`status`, `verfasser_replyto`, `mail_replyto`
|
||||
) VALUES (
|
||||
'".$result[0]['schluessel']."',
|
||||
NOW(),
|
||||
'".$input['email_text']."',
|
||||
'".$input['email_betreff']."',
|
||||
'".'email'."',
|
||||
'1',
|
||||
'".$senderName."',
|
||||
'".$senderAddress."',
|
||||
'gesendet',
|
||||
'".$senderName."',
|
||||
'".$senderAddress."');";
|
||||
|
||||
// Update message in ticket_nachricht
|
||||
$sql = "UPDATE `ticket_nachricht` SET `zeitausgang` = NOW(), `betreff` = '".$drafted_messages[0]['betreff']."' WHERE id = ".$drafted_messages[0]['id'];
|
||||
$this->app->DB->Insert($sql);
|
||||
|
||||
$msg = '<div class="info">Die E-Mail wurde erfolgreich versendet an '.$input['email_an'].'. '.$this->app->erp->mail_error.'</div>';
|
||||
@ -274,22 +406,29 @@ class Ticket {
|
||||
}
|
||||
|
||||
// Get messsages again
|
||||
$messages = $this->get_messages_of_ticket($id);
|
||||
$messages = $this->get_messages_of_ticket($id,1);
|
||||
|
||||
break;
|
||||
}
|
||||
}
|
||||
|
||||
// Add Messages now
|
||||
foreach ($messages as $message) {
|
||||
$this->app->Tpl->Set("NACHRICHT_BETREFF",$message['betreff']);
|
||||
$this->app->Tpl->Set("NACHRICHT_ZEIT",$message['zeit']);
|
||||
if ($message['versendet'] == '1') {
|
||||
|
||||
if (is_null($message['zeitausgang'])) {
|
||||
continue;
|
||||
}
|
||||
|
||||
|
||||
$this->app->Tpl->Set("NACHRICHT_RICHTUNG","An");
|
||||
$this->app->Tpl->Set("NACHRICHT_FLOAT","right");
|
||||
$this->app->Tpl->Set("NACHRICHT_ZEIT",$message['zeitausgang']);
|
||||
} else {
|
||||
$this->app->Tpl->Set("NACHRICHT_RICHTUNG","Von");
|
||||
$this->app->Tpl->Set("NACHRICHT_FLOAT","left");
|
||||
$this->app->Tpl->Set("NACHRICHT_ZEIT",$message['zeit']);
|
||||
}
|
||||
$this->app->Tpl->Set("NACHRICHT_BETREFF",$message['betreff']);
|
||||
$this->app->Tpl->Set("NACHRICHT_NAME",$message['verfasser']);
|
||||
$this->app->Tpl->Set("NACHRICHT_EMAILADRESSE",$message['mail']);
|
||||
$this->app->Tpl->Set("NACHRICHT_TEXT",$message['text']);
|
||||
@ -334,7 +473,7 @@ class Ticket {
|
||||
$input['prio'] = $this->app->Secure->GetPOST('prio');
|
||||
$input['notiz'] = $this->app->Secure->GetPOST('notiz');
|
||||
$input['tags'] = $this->app->Secure->GetPOST('tags');
|
||||
|
||||
$input['betreff'] = $this->app->Secure->GetPOST('betreff');
|
||||
$input['email_sender'] = $this->app->Secure->GetPOST('email_sender');
|
||||
$input['email_an'] = $this->app->Secure->GetPOST('email_an');
|
||||
$input['email_cc'] = $this->app->Secure->GetPOST('email_cc');
|
||||
@ -382,29 +521,29 @@ class Ticket {
|
||||
// $this->app->Tpl->Set('EMAIL', $input['email']);
|
||||
|
||||
$this->app->Tpl->Set('SCHLUESSEL', $input['schluessel']);
|
||||
$this->app->Tpl->Set('ZEIT', $input['zeit']);
|
||||
$this->app->Tpl->Set('PROJEKT', $input['projekt']);
|
||||
$this->app->Tpl->Set('BEARBEITER', $input['bearbeiter']);
|
||||
$this->app->Tpl->Set('QUELLE', $input['quelle']);
|
||||
$this->app->Tpl->Set('STATUS', $input['status']);
|
||||
$this->app->Tpl->Set('ADRESSE', $input['adresse']);
|
||||
$this->app->Tpl->Set('KUNDE', $input['kunde']);
|
||||
$this->app->Tpl->Set('WARTESCHLANGE', $input['warteschlange']);
|
||||
$this->app->Tpl->Set('MAILADRESSE', $input['mailadresse']);
|
||||
$this->app->Tpl->Set('PRIO', $input['prio']);
|
||||
$this->app->Tpl->Set('BETREFF', $input['betreff']);
|
||||
$this->app->Tpl->Set('ZUGEWIESEN', $input['zugewiesen']);
|
||||
$this->app->Tpl->Set('INBEARBEITUNG', $input['inbearbeitung']);
|
||||
$this->app->Tpl->Set('INBEARBEITUNG_USER', $input['inbearbeitung_user']);
|
||||
$this->app->Tpl->Set('FIRMA', $input['firma']);
|
||||
$this->app->Tpl->Set('NOTIZ', $input['notiz']);
|
||||
$this->app->Tpl->Set('BITTEANTWORTEN', $input['bitteantworten']);
|
||||
$this->app->Tpl->Set('SERVICE', $input['service']);
|
||||
$this->app->Tpl->Set('KOMMENTAR', $input['kommentar']);
|
||||
$this->app->Tpl->Set('PRIVAT', $input['privat']);
|
||||
$this->app->Tpl->Set('DSGVO', $input['dsgvo']);
|
||||
$this->app->Tpl->Set('TAGS', $input['tags']);
|
||||
$this->app->Tpl->Set('NACHRICHTEN_ANZ', $input['nachrichten_anz']);
|
||||
$this->app->Tpl->Set('ZEIT', $input['zeit']);
|
||||
$this->app->Tpl->Set('PROJEKT', $input['projekt']);
|
||||
$this->app->Tpl->Set('BEARBEITER', $input['bearbeiter']);
|
||||
$this->app->Tpl->Set('QUELLE', $input['quelle']);
|
||||
$this->app->Tpl->Set('STATUS', $input['status']);
|
||||
$this->app->Tpl->Set('ADRESSE', $input['adresse']);
|
||||
$this->app->Tpl->Set('KUNDE', $input['kunde']);
|
||||
$this->app->Tpl->Set('WARTESCHLANGE', $input['warteschlange']);
|
||||
$this->app->Tpl->Set('MAILADRESSE', $input['mailadresse']);
|
||||
$this->app->Tpl->Set('PRIO', $input['prio']);
|
||||
$this->app->Tpl->Set('BETREFF', $input['betreff']);
|
||||
$this->app->Tpl->Set('ZUGEWIESEN', $input['zugewiesen']);
|
||||
$this->app->Tpl->Set('INBEARBEITUNG', $input['inbearbeitung']);
|
||||
$this->app->Tpl->Set('INBEARBEITUNG_USER', $input['inbearbeitung_user']);
|
||||
$this->app->Tpl->Set('FIRMA', $input['firma']);
|
||||
$this->app->Tpl->Set('NOTIZ', $input['notiz']);
|
||||
$this->app->Tpl->Set('BITTEANTWORTEN', $input['bitteantworten']);
|
||||
$this->app->Tpl->Set('SERVICE', $input['service']);
|
||||
$this->app->Tpl->Set('KOMMENTAR', $input['kommentar']);
|
||||
$this->app->Tpl->Set('PRIVAT', $input['privat']);
|
||||
$this->app->Tpl->Set('DSGVO', $input['dsgvo']);
|
||||
$this->app->Tpl->Set('TAGS', $input['tags']);
|
||||
$this->app->Tpl->Set('NACHRICHTEN_ANZ', $input['nachrichten_anz']);
|
||||
|
||||
}
|
||||
|
||||
|
||||
Loading…
Reference in New Issue
Block a user