mirror of
https://github.com/OpenXE-org/OpenXE.git
synced 2024-12-24 13:40:29 +01:00
Ticket sending works now, attachments tbd
This commit is contained in:
Xenomporio
parent
eed061776a
commit
b5caed416a
@ -147,7 +147,7 @@ class TicketImportHelper
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`status` = 'neu',
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`zugewiesen` = '0',
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`inbearbeitung` = '0'
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WHERE `schluessel` = '".$ticket_number."'";
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WHERE `schluessel` LIKE '".$ticketNumber."'";
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$this->db->Update($sql);
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}
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@ -509,7 +509,7 @@ class TicketImportHelper
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$subject,
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$fromname,
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$from,
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'Neu', // ?
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'neu',
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$fromname,
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$from
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);
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@ -18,15 +18,13 @@
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<div class="inside inside-full-height">
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<fieldset>
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<table width="100%" border="0" class="mkTableFormular">
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<legend>{|[STATUSICON]<b>Ticket <font color="blue">#[SCHLUESSEL]</font></b>|}</legend>
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<table width="100%" border="0" class="mkTableFormular">
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<tr><td>{|Betreff|}:</td><td>[BETREFF]</td></tr>
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<tr><td>{|Zeit|}:</td><td>[ZEIT]</td></tr>
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<tr><td>{|Von|}:</td><td>[KUNDE] <[MAILADRESSE]></td></tr>
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<tr><td>{|Projekt|}:</td><td><input type="text" name="projekt" id="projekt" value="[PROJEKT]" size="20"></td></tr>
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<tr><td>{|Adresse|}:</td><td><input type="text" name="adresse" id="adresse" value="[ADRESSE]" size="20"></td></tr>
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<tr><td>{|Tags|}:</td><td><input type="text" name="tags" value="[TAGS]" size="20"></td></tr>
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</table>
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<legend>{|[STATUSICON]<b>Ticket <font color="blue">#[SCHLUESSEL]</font></b>|}</legend>
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<tr><td>{|Betreff|}:</td><td>[BETREFF]</td></tr>
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<tr><td>{|Zeit|}:</td><td>[ZEIT]</td></tr>
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<tr><td>{|Von|}:</td><td>[KUNDE] <[MAILADRESSE]></td></tr>
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<tr><td>{|Projekt|}:</td><td><input type="text" name="projekt" id="projekt" value="[PROJEKT]" size="20"></td></tr>
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<tr><td>{|Adresse|}:</td><td><input type="text" name="adresse" id="adresse" value="[ADRESSE]" size="20"></td></tr>
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<tr><td>{|Tags|}:</td><td><input type="text" name="tags" value="[TAGS]" size="20"></td></tr>
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</table>
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</fieldset>
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</div>
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@ -35,10 +33,10 @@
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<div class="inside inside-full-height">
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<fieldset>
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<table width="100%" border="0" class="mkTableFormular">
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<tr><td>{|Status|}:</td><td><input type="text" name="status" value="[STATUS]" size="20"></td></tr>
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<tr><td>{|Verantwortlich|}:</td><td><input type="text" name="warteschlange" id="warteschlange" value="[WARTESCHLANGE]" size="20"></td></tr>
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<tr><td>{|Prio|}:</td><td><input type="text" name="prio" value="[PRIO]" size="20"></td></tr>
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<tr><td>{|Notiz|}:</td><td><textarea name="notiz" id="notiz" rows="6" style="width:100%;">[NOTIZ]</textarea></td></tr>
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<tr><td>{|Status|}:</td><td><select name="status">[STATUS]</select></td></tr>
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<tr><td>{|Verantwortlich|}:</td><td><input type="text" name="warteschlange" id="warteschlange" value="[WARTESCHLANGE]" size="20"></td></tr>
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<tr><td>{|Prio|}:</td><td><input type="text" name="prio" value="[PRIO]" size="20"></td></tr>
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<tr><td>{|Notiz|}:</td><td><textarea name="notiz" id="notiz" rows="6" style="width:100%;">[NOTIZ]</textarea></td></tr>
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</table>
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</fieldset>
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</div>
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@ -48,37 +46,24 @@
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<fieldset>
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<table width="100%" border="0" class="mkTableFormular">
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<legend>{|Aktionen|}</legend>
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<td><input type="submit" name="submit" value="Speichern" style="float:right"/></td></tr>
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<td><button name="submit" value="speichern" class="ui-button-icon" style="width:100%;">Speichern</button></td></tr>
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<td><button name="submit" value="neue_email" class="ui-button-icon" style="width:100%;">Neue E-Mail</button></td></tr>
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</table>
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</fieldset>
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</div>
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</div>
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</div>
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</div>
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</form>
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[MESSAGES]
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</div>
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<!-- Example for 2nd tab
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<div id="tabs-2">
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[MESSAGE]
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<form action="" method="post">
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[FORMHANDLEREVENT]
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<div class="row">
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<div class="row-height">
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<div class="col-xs-12 col-md-12 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<legend>{|...|}</legend>
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<table width="100%" border="0" class="mkTableFormular">
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...
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</table>
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</fieldset>
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</div>
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</div>
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</div>
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</div>
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</form>
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[NEW_MESSAGE]
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</form>
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[MESSAGES]
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</div>
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-->
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</div>
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<form id="respond" action = "index.php">
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<input type="text" name="module" value="ticket" style="display:none">
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<input type="text" name="action" value="respond" style="display:none">
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<input type="text" name="id" value="[ID]" style="display:none">
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</form>
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79
www/pages/content/ticket_new_message.tpl
Normal file
79
www/pages/content/ticket_new_message.tpl
Normal file
@ -0,0 +1,79 @@
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<div class="row">
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<div class="row-height">
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<div class="col-xs-12 col-md-12 col-md-height">
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<div class="inside inside-full-height">
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<fieldset>
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<legend>{|Neue E-Mail|}</legend>
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<input type="hidden" name="type" value="email">
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<input type="hidden" name="eintragId" value="[EINTRAGID]">
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<div style="position: absolute; margin-top:27em; margin-left:30%; min-width: 90px; background: url(./themes/new/images/loading.gif) no-repeat; background-position: 50% 0px; background-size: 150px; padding-top: 90px; display:none; " id="mailworking">
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</div>
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<table width="100%" border="0" class="mkTableFormular">
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<tr>
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<td>Von:</td>
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<td><select name="email_sender" style="min-width: 500px;">[EMAIL_SENDER]</select></td>
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</tr>
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<tr>
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<td>An:</td>
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<td><input type="text" name="email_an" id="email_an" value="[EMAIL_AN]" id="an" style="width: 500px;"></td>
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</tr>
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<tr>
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<td>CC:</td>
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<td><input type="text" id="email_cc" name="email_cc" value="[EMAIL_CC]" id="cc" style="width: 500px;"></td>
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</tr>
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<tr>
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<td>BCC:</td>
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<td><input type="text" id="email_bcc" name="email_bcc" value="[EMAIL_BCC]" id="bcc" style="width: 500px;"></td>
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</tr>
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<tr>
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<td colspan="3"><br></td>
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</tr>
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<tr>
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<td>Betreff:</td>
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<td><input type="text" name="email_betreff" value="[EMAIL_BETREFF]" style="width: 500px;"></td>
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</tr>
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<tr>
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<td>Text:</td>
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<td><textarea name="email_text" id="email_text" style="min-height: 180px;">[EMAIL_TEXT]</textarea><br><i>(Signatur für E-Mail wird automatisch angehängt)</i></td>
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</tr>
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[ANHAENGEHERAUFLADEN]
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<tr>
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<td colspan="3"><br></td>
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</tr>
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<tr valign="top">
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<td>Anhänge:</td>
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<td>
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<table width="100%" class="mkTable" cellpadding="0" cellspacing="0">
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<tr>
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<th width="20"></th>
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<th>Datei</th>
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<th width=20></th>
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</tr>
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[ANHAENGE]
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</table>
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</td>
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</tr>
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<tr>
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<td colspan="3"><br></td>
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</tr>
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<tr>
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<td colspan="3">
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<table width="100%" border="0" cellpadding="2" cellspacing="0">
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<tr>
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<td valign="bottom">
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<button name="submit" value="absenden" id="abesenden" class="ui-button-icon">Absenden</button>
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[DATEIENBUTTON]
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</td>
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<td align="right" valign="bottom">
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<button name="submit" value="abbruch" id="abbruch" class="ui-button-icon">Abbrechen</button>
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</td>
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</tr>
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</table>
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</td>
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</tr>
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</table>
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</fieldset>
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</div>
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</div>
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</div>
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</div>
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@ -46,7 +46,7 @@ class Ticket {
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$heading = array('','','Ticket #', 'Datum', 'Adresse', 'Betreff', 'Notiz', 'Tags', 'Verantwortlich', 'Anzahl Nachrichten', 'Status', 'Alter', 'Projekt', 'Menü');
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$width = array('1%','1%','5%', '5%', '5%', '20%', '20%', '5%', '5%', '1%', '1%', '5%', '5%', '5%');
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$findcols = array('t.id','t.id','t.schluessel', 't.zeit', 't.bearbeiter', 'a.name', 't.betreff', 't.notiz', 't.tags', 'w.warteschlange', 't.nachrichten_anz', 't.status', 't.projekt');
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$findcols = array('t.id','t.id','t.schluessel', 't.zeit', 't.bearbeiter', 'a.name', 't.betreff', 't.notiz', 't.tags', 'w.warteschlange', 'nachrichten_anz', 't.status', 't.projekt');
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$searchsql = array('t.schluessel', 't.zeit', 't.bearbeiter', 'a.name', 't.betreff', 't.notiz', 't.tags', 'w.warteschlange', 't.status', 't.projekt');
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$defaultorder = 1;
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@ -63,7 +63,7 @@ class Ticket {
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$dropnbox = "'<img src=./themes/new/images/details_open.png class=details>' AS `open`, CONCAT('<input type=\"checkbox\" name=\"auswahl[]\" value=\"',t.id,'\" />') AS `auswahl`";
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$sql = "SELECT t.id,".$dropnbox.", t.schluessel, t.zeit, a.name, t.betreff, t.notiz, t.tags, w.warteschlange, t.nachrichten_anz, ".ticket_iconssql().", ".$timedifference.", p.abkuerzung, t.id
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$sql = "SELECT t.id,".$dropnbox.", t.schluessel, t.zeit, a.name, t.betreff, t.notiz, t.tags, w.warteschlange, (SELECT COUNT(n.id) FROM ticket_nachricht n WHERE n.ticket = t.schluessel) as nachrichten_anz, ".ticket_iconssql().", ".$timedifference.", p.abkuerzung, t.id
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FROM ticket t
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LEFT JOIN adresse a ON t.adresse = a.id
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LEFT JOIN warteschlangen w ON t.warteschlange = w.label
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@ -125,6 +125,7 @@ class Ticket {
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$id = 'NULL';
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}
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// Always save
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if ($submit != '')
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{
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@ -138,22 +139,20 @@ class Ticket {
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$columns = "id, ";
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$values = "$id, ";
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$update = "";
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$update = "";
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$fix = "";
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foreach ($input as $key => $value) {
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if ($this->app->DB->ColumnExists('ticket',$key)) {
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$columns = $columns.$fix.$key;
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$values = $values.$fix."'".$value."'";
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$update = $update.$fix.$key." = '$value'";
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$fix = ", ";
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$fix = ", ";
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}
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}
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// echo($columns."<br>");
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// echo($values."<br>");
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// echo($update."<br>");
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$sql = "INSERT INTO ticket (".$columns.") VALUES (".$values.") ON DUPLICATE KEY UPDATE ".$update;
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$this->app->DB->Update($sql);
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@ -162,40 +161,112 @@ class Ticket {
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$msg = $this->app->erp->base64_url_encode("<div class=\"success\">Das Element wurde erfolgreich angelegt.</div>");
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header("Location: index.php?module=ticket&action=list&msg=$msg");
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} else {
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$this->app->Tpl->Set('MESSAGE', "<div class=\"success\">Die Einstellungen wurden erfolgreich übernommen.</div>");
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$msg = "<div class=\"success\">Die Einstellungen wurden erfolgreich übernommen.</div>";
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}
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}
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// Load values again from database
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// $result = $this->app->DB->SelectArr("SELECT t.id, t.schluessel, t.zeit, t.projekt, t.bearbeiter, t.quelle, t.status, t.adresse, t.kunde, t.warteschlange, t.mailadresse, t.prio, t.betreff, t.zugewiesen, t.inbearbeitung, t.inbearbeitung_user, t.firma, t.notiz, t.bitteantworten, t.service, t.kommentar, t.privat, t.dsgvo, t.tags, t.nachrichten_anz, t.id FROM ticket t"." WHERE id=$id");
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$result = $this->app->DB->SelectArr("SELECT t.id, t.schluessel, t.zeit, p.abkuerzung as projekt, t.bearbeiter, t.quelle, t.status, t.adresse, t.kunde, CONCAT(w.label,' ',w.warteschlange) as warteschlange, t.mailadresse, t.prio, t.betreff, t.zugewiesen, t.inbearbeitung, t.inbearbeitung_user, t.firma, t.notiz, t.bitteantworten, t.service, t.kommentar, t.privat, t.dsgvo, t.tags, t.nachrichten_anz, t.id FROM ticket t LEFT JOIN adresse a ON t.adresse = a.id LEFT JOIN projekt p on t.projekt = p.id LEFT JOIN warteschlangen w on t.warteschlange = w.label WHERE t.id=$id");
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$result = $this->app->DB->SelectArr("SELECT t.id, t.schluessel, t.zeit, p.abkuerzung as projekt, t.bearbeiter, t.quelle, t.status, t.adresse, t.kunde, CONCAT(w.label,' ',w.warteschlange) as warteschlange, t.mailadresse, t.prio, t.betreff, t.zugewiesen, t.inbearbeitung, t.inbearbeitung_user, t.firma, t.notiz, t.bitteantworten, t.service, t.kommentar, t.privat, t.dsgvo, t.tags, t.nachrichten_anz, t.id FROM ticket t LEFT JOIN adresse a ON t.adresse = a.id LEFT JOIN projekt p on t.projekt = p.id LEFT JOIN warteschlangen w on t.warteschlange = w.label WHERE t.id=$id");
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foreach ($result[0] as $key => $value) {
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$this->app->Tpl->Set(strtoupper($key), $value);
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}
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/*
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* Add displayed items later
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*
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$this->app->Tpl->Add('KURZUEBERSCHRIFT2', $email);
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$this->app->Tpl->Add('EMAIL', $email);
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$this->app->Tpl->Add('ANGEZEIGTERNAME', $angezeigtername);
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*/
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$this->app->Tpl->Set('STATUSICON', $this->ticket_status_icon($result[0]['status'])." ");
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$this->app->Tpl->Set('STATUSICON', $this->ticket_status_icon($result[0]['status'])." ");
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$this->app->YUI->AutoComplete("adresse","adresse");
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$this->app->Tpl->Set('ADRESSE', $this->app->erp->ReplaceAdresse(false,$result[0]['adresse'],false)); // Convert ID to form display
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$this->app->YUI->AutoComplete("projekt","projektname",1);
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$this->app->YUI->AutoComplete("status","ticketstatus",1);
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$this->app->Tpl->Set('STATUS', $this->app->erp->GetStatusTicketSelect($result[0]['status']));
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$input['projekt'] = $this->app->erp->ReplaceProjekt(false,$input['projekt'],false); // Parameters: Target db?, value, from form?
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$this->app->YUI->AutoComplete("warteschlange","warteschlangename");
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// Add Messages now
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// Get messsages
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$messages = $this->app->DB->SelectArr("SELECT n.betreff, n.verfasser, n.mail, n.zeit, n.versendet, n.text FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket WHERE t.id = ".$id." ORDER BY n.zeit DESC");
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switch ($submit) {
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case 'neue_email':
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// Show new message dialog?
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$msg = ""; // Suppress save message
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$recv_messages = $this->app->DB->SelectArr("SELECT n.betreff, n.verfasser, n.mail, n.zeit, n.versendet, n.text FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket WHERE t.id = ".$id." AND n.versendet != 1 ORDER BY n.zeit DESC");
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$this->app->Tpl->Set('EMAIL_AN', $recv_messages[0]['mail']);
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$this->app->Tpl->Set('EMAIL_BETREFF', "RE: ".$messages[0]['betreff']);
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$this->app->Tpl->Set('EMAIL_SENDER', $this->app->erp->GetSelectEmailMitName($dokument['von']));
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$anschreiben = $this->app->DB->Select("SELECT anschreiben FROM adresse WHERE id='".$result[0]['adresse']."' LIMIT 1");
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if($anschreiben=="")
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{
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$anschreiben = $this->app->erp->Beschriftung("dokument_anschreiben");
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}
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$this->app->Tpl->Set('EMAIL_TEXT',$anschreiben.",\n".$this->app->erp->Grussformel($projekt,$sprache));;
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$this->app->YUI->AutoComplete("email_an","emailname");
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$this->app->YUI->AutoComplete("email_cc","emailname");
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$this->app->YUI->AutoComplete("email_bcc","emailname");
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$this->app->YUI->CkEditor("email_text","internal", null, 'JQUERY');
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$this->app->Tpl->Parse('NEW_MESSAGE', "ticket_new_message.tpl");
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break;
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case 'absenden':
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$senderName = $this->app->User->GetName()." (".$this->app->erp->GetFirmaAbsender().")";
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$senderAddress = $this->app->erp->GetFirmaMail();
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// Enforce Ticket #
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if (!preg_match("/Ticket #[0-9]{12}/i", $input['email_betreff'])) {
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$input['email_betreff'].= " Ticket #".$result[0]['schluessel'];
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}
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if (
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$this->app->erp->MailSend(
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$senderAddress,
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$senderName,
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$input['email_an'],
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$input['email_an'],
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$input['email_betreff'],
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$input['email_text'],
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'',0,false,'','',
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true
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) != 0
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||||
) {
|
||||
$msg = '<div class="info">Die E-Mail wurde erfolgreich versendet an '.$input['email_an'].'. '.$this->app->erp->mail_error.'</div>';
|
||||
|
||||
// Put message into ticket_nachricht
|
||||
$sql = "INSERT INTO `ticket_nachricht` (
|
||||
`ticket`, `zeit`, `text`, `betreff`, `medium`, `versendet`,
|
||||
`verfasser`, `mail`,`status`, `verfasser_replyto`, `mail_replyto`
|
||||
) VALUES (
|
||||
'".$result[0]['schluessel']."',
|
||||
NOW(),
|
||||
'".$input['email_text']."',
|
||||
'".$input['email_betreff']."',
|
||||
'".'email'."',
|
||||
'1',
|
||||
'".$senderName."',
|
||||
'".$senderAddress."',
|
||||
'gesendet',
|
||||
'".$senderName."',
|
||||
'".$senderAddress."');";
|
||||
|
||||
$this->app->DB->Insert($sql);
|
||||
|
||||
}
|
||||
else {
|
||||
$msg = '<div class="error">Fehler beim Versenden der E-Mail: '.$this->app->erp->mail_error.'</div>';
|
||||
}
|
||||
|
||||
// Get messsages again
|
||||
$messages = $this->app->DB->SelectArr("SELECT n.betreff, n.verfasser, n.mail, n.zeit, n.versendet, n.text FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket WHERE t.id = ".$id." ORDER BY n.zeit DESC");
|
||||
|
||||
break;
|
||||
}
|
||||
|
||||
// Add Messages now
|
||||
foreach ($messages as $message) {
|
||||
$this->app->Tpl->Set("NACHRICHT_BETREFF",$message['betreff']);
|
||||
$this->app->Tpl->Set("NACHRICHT_ZEIT",$message['zeit']);
|
||||
@ -212,6 +283,7 @@ class Ticket {
|
||||
$this->app->Tpl->Parse('MESSAGES', "ticket_nachricht.tpl");
|
||||
}
|
||||
|
||||
$this->app->Tpl->Set('MESSAGE', $msg);
|
||||
$this->app->Tpl->Parse('PAGE', "ticket_edit.tpl");
|
||||
}
|
||||
|
||||
@ -229,6 +301,14 @@ class Ticket {
|
||||
$input['prio'] = $this->app->Secure->GetPOST('prio');
|
||||
$input['notiz'] = $this->app->Secure->GetPOST('notiz');
|
||||
$input['tags'] = $this->app->Secure->GetPOST('tags');
|
||||
|
||||
$input['email_sender'] = $this->app->Secure->GetPOST('email_sender');
|
||||
$input['email_an'] = $this->app->Secure->GetPOST('email_an');
|
||||
$input['email_cc'] = $this->app->Secure->GetPOST('email_cc');
|
||||
$input['email_bcc'] = $this->app->Secure->GetPOST('email_bcc');
|
||||
$input['email_betreff'] = $this->app->Secure->GetPOST('email_betreff');
|
||||
$input['email_text'] = $this->app->Secure->GetPOST('email_text');
|
||||
|
||||
return $input;
|
||||
}
|
||||
|
||||
|
||||
Loading…
Reference in New Issue
Block a user