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Code Issues Projects Releases Wiki Activity

Ticket prio with checkbox and highlight

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This commit is contained in:
Xenomporio 2022-07-30 13:36:18 +02:00
parent 7bbcdf206b
commit ecf45792d6
2 changed files with 9 additions and 72 deletions
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2
www/pages/content/ticket_edit.tpl
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@ -35,7 +35,7 @@
<table width="100%" border="0" class="mkTableFormular">
<tr><td>{|Status|}:</td><td><select name="status">[STATUS]</select></td></tr>
<tr><td>{|Verantwortlich|}:</td><td><input type="text" name="warteschlange" id="warteschlange" value="[WARTESCHLANGE]" size="20"></td></tr>
<tr><td>{|Prio|}:</td><td><input type="text" name="prio" value="[PRIO]" size="20"></td></tr>
<tr><td>{|Prio|}:</td><td><input type="checkbox" name="prio" id="prio" value="1" [PRIO] size="20"></td></tr>
<tr><td>{|Notiz|}:</td><td><textarea name="notiz" id="notiz" rows="6" style="width:100%;">[NOTIZ]</textarea></td></tr>
</table>
</fieldset>

79
www/pages/ticket.php
View File

@ -44,7 +44,7 @@ class Ticket {
switch ($name) {
case "ticket_list":
$allowed['ticket_list'] = array('list');
$heading = array('','','Ticket #', 'Datum', 'Adresse', 'Betreff', 'Notiz', 'Tags', 'Verantwortlich', 'Anzahl Nachrichten', 'Status', 'Alter', 'Projekt', 'Men&uuml;');
$heading = array('','','Ticket #', 'Datum', 'Adresse', 'Betreff', 'Notiz', 'Tags', 'Verantwortlich', 'Nachr.', 'Status', 'Alter', 'Projekt', 'Men&uuml;');
$width = array('1%','1%','5%', '5%', '5%', '20%', '20%', '5%', '5%', '1%', '1%', '5%', '5%', '5%');
$findcols = array('t.id','t.id','t.schluessel', 't.zeit', 't.bearbeiter', 'a.name', 't.betreff', 't.notiz', 't.tags', 'w.warteschlange', 'nachrichten_anz', 't.status', 't.projekt');
@ -64,7 +64,9 @@ class Ticket {
$dropnbox = "'<img src=./themes/new/images/details_open.png class=details>' AS `open`, CONCAT('<input type=\"checkbox\" name=\"auswahl[]\" value=\"',t.id,'\" />') AS `auswahl`";
$sql = "SELECT t.id,".$dropnbox.", t.schluessel, t.zeit, a.name, t.betreff, t.notiz, t.tags, w.warteschlange, (SELECT COUNT(n.id) FROM ticket_nachricht n WHERE n.ticket = t.schluessel) as nachrichten_anz, ".ticket_iconssql().", ".$timedifference.", p.abkuerzung, t.id
$priobetreff = "if(t.prio!=1,t.betreff,CONCAT('<b><font color=red>',t.betreff,'</font></b>'))";
$sql = "SELECT t.id,".$dropnbox.", t.schluessel, t.zeit, a.name, ".$priobetreff.", t.notiz, t.tags, w.warteschlange, (SELECT COUNT(n.id) FROM ticket_nachricht n WHERE n.ticket = t.schluessel) as nachrichten_anz, ".ticket_iconssql().", ".$timedifference.", p.abkuerzung, t.id
FROM ticket t
LEFT JOIN adresse a ON t.adresse = a.id
LEFT JOIN warteschlangen w ON t.warteschlange = w.label
@ -199,7 +201,6 @@ class Ticket {
}
$sql = "INSERT INTO ticket (".$columns.") VALUES (".$values.") ON DUPLICATE KEY UPDATE ".$update;
$this->app->DB->Update($sql);
$id = $this->app->DB->GetInsertID();
return($id);
@ -284,12 +285,13 @@ class Ticket {
}
// Load values again from database
$result = $this->app->DB->SelectArr("SELECT t.id, t.schluessel, t.zeit, p.abkuerzung as projekt, t.bearbeiter, t.quelle, t.status, t.adresse, t.kunde, CONCAT(w.label,' ',w.warteschlange) as warteschlange, t.mailadresse, t.prio, t.betreff, t.zugewiesen, t.inbearbeitung, t.inbearbeitung_user, t.firma, t.notiz, t.bitteantworten, t.service, t.kommentar, t.privat, t.dsgvo, t.tags, t.nachrichten_anz, t.id FROM ticket t LEFT JOIN adresse a ON t.adresse = a.id LEFT JOIN projekt p on t.projekt = p.id LEFT JOIN warteschlangen w on t.warteschlange = w.label WHERE t.id=$id");
$result = $this->app->DB->SelectArr("SELECT t.id, t.schluessel, t.zeit, p.abkuerzung as projekt, t.bearbeiter, t.quelle, t.status, t.prio, t.adresse, t.kunde, CONCAT(w.label,' ',w.warteschlange) as warteschlange, t.mailadresse, t.betreff, t.zugewiesen, t.inbearbeitung, t.inbearbeitung_user, t.firma, t.notiz, t.bitteantworten, t.service, t.kommentar, t.privat, t.dsgvo, t.tags, t.nachrichten_anz, t.id FROM ticket t LEFT JOIN adresse a ON t.adresse = a.id LEFT JOIN projekt p on t.projekt = p.id LEFT JOIN warteschlangen w on t.warteschlange = w.label WHERE t.id=$id");
foreach ($result[0] as $key => $value) {
$this->app->Tpl->Set(strtoupper($key), $value);
}
$this->app->Tpl->Set('PRIO', $result[0]['prio']==1?"checked":"");
$this->app->Tpl->Set('STATUSICON', $this->ticket_status_icon($result[0]['status'])."&nbsp;");
$this->app->YUI->AutoComplete("adresse","adresse");
$this->app->Tpl->Set('ADRESSE', $this->app->erp->ReplaceAdresse(false,$result[0]['adresse'],false)); // Convert ID to form display
@ -513,7 +515,7 @@ class Ticket {
$input['status'] = $this->app->Secure->GetPOST('status');
$input['adresse'] = $this->app->Secure->GetPOST('adresse');
$input['warteschlange'] = $this->app->Secure->GetPOST('warteschlange');
$input['prio'] = $this->app->Secure->GetPOST('prio');
$input['prio'] = !empty($this->app->Secure->GetPOST('prio'))?"1":"0";
$input['notiz'] = $this->app->Secure->GetPOST('notiz');
$input['tags'] = $this->app->Secure->GetPOST('tags');
$input['betreff'] = $this->app->Secure->GetPOST('betreff');
@ -524,70 +526,5 @@ class Ticket {
$input['email_betreff'] = $this->app->Secure->GetPOST('email_betreff');
$input['email_text'] = $this->app->Secure->GetPOST('email_text');
return $input;
}
public function GetInput_raw(): array {
$input = array();
//$input['EMAIL'] = $this->app->Secure->GetPOST('email');
$input['schluessel'] = $this->app->Secure->GetPOST('schluessel');
$input['zeit'] = $this->app->Secure->GetPOST('zeit');
$input['projekt'] = $this->app->Secure->GetPOST('projekt');
$input['bearbeiter'] = $this->app->Secure->GetPOST('bearbeiter');
$input['quelle'] = $this->app->Secure->GetPOST('quelle');
$input['status'] = $this->app->Secure->GetPOST('status');
$input['adresse'] = $this->app->Secure->GetPOST('adresse');
$input['kunde'] = $this->app->Secure->GetPOST('kunde');
$input['warteschlange'] = $this->app->Secure->GetPOST('warteschlange');
$input['mailadresse'] = $this->app->Secure->GetPOST('mailadresse');
$input['prio'] = $this->app->Secure->GetPOST('prio');
$input['betreff'] = $this->app->Secure->GetPOST('betreff');
$input['zugewiesen'] = $this->app->Secure->GetPOST('zugewiesen');
$input['inbearbeitung'] = $this->app->Secure->GetPOST('inbearbeitung');
$input['inbearbeitung_user'] = $this->app->Secure->GetPOST('inbearbeitung_user');
$input['firma'] = $this->app->Secure->GetPOST('firma');
$input['notiz'] = $this->app->Secure->GetPOST('notiz');
$input['bitteantworten'] = $this->app->Secure->GetPOST('bitteantworten');
$input['service'] = $this->app->Secure->GetPOST('service');
$input['kommentar'] = $this->app->Secure->GetPOST('kommentar');
$input['privat'] = $this->app->Secure->GetPOST('privat');
$input['dsgvo'] = $this->app->Secure->GetPOST('dsgvo');
$input['tags'] = $this->app->Secure->GetPOST('tags');
$input['nachrichten_anz'] = $this->app->Secure->GetPOST('nachrichten_anz');
return $input;
}
/*
* Set all fields in the page corresponding to $input
*/
function SetInput($input) {
// $this->app->Tpl->Set('EMAIL', $input['email']);
$this->app->Tpl->Set('SCHLUESSEL', $input['schluessel']);
$this->app->Tpl->Set('ZEIT', $input['zeit']);
$this->app->Tpl->Set('PROJEKT', $input['projekt']);
$this->app->Tpl->Set('BEARBEITER', $input['bearbeiter']);
$this->app->Tpl->Set('QUELLE', $input['quelle']);
$this->app->Tpl->Set('STATUS', $input['status']);
$this->app->Tpl->Set('ADRESSE', $input['adresse']);
$this->app->Tpl->Set('KUNDE', $input['kunde']);
$this->app->Tpl->Set('WARTESCHLANGE', $input['warteschlange']);
$this->app->Tpl->Set('MAILADRESSE', $input['mailadresse']);
$this->app->Tpl->Set('PRIO', $input['prio']);
$this->app->Tpl->Set('BETREFF', $input['betreff']);
$this->app->Tpl->Set('ZUGEWIESEN', $input['zugewiesen']);
$this->app->Tpl->Set('INBEARBEITUNG', $input['inbearbeitung']);
$this->app->Tpl->Set('INBEARBEITUNG_USER', $input['inbearbeitung_user']);
$this->app->Tpl->Set('FIRMA', $input['firma']);
$this->app->Tpl->Set('NOTIZ', $input['notiz']);
$this->app->Tpl->Set('BITTEANTWORTEN', $input['bitteantworten']);
$this->app->Tpl->Set('SERVICE', $input['service']);
$this->app->Tpl->Set('KOMMENTAR', $input['kommentar']);
$this->app->Tpl->Set('PRIVAT', $input['privat']);
$this->app->Tpl->Set('DSGVO', $input['dsgvo']);
$this->app->Tpl->Set('TAGS', $input['tags']);
$this->app->Tpl->Set('NACHRICHTEN_ANZ', $input['nachrichten_anz']);
}
}
}