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OpenXE/www/pages/ticket.php

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Ticket module primitive list view
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<?php
/*
* Copyright (c) 2022 Xenomporio project
*/
use Xentral\Components\Database\Exception\QueryFailureException;
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use Xentral\Modules\Ticket\Task;
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class Ticket {
function __construct($app, $intern = false) {
$this->app = $app;
if ($intern)
return;
$this->app->ActionHandlerInit($this);
$this->app->ActionHandler("list", "ticket_list");
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$this->app->ActionHandler("create", "ticket_create"); // This automatically adds a "New" button
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$this->app->ActionHandler("edit", "ticket_edit");
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$this->app->ActionHandler("edit_raw", "ticket_edit_raw");
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$this->app->ActionHandler("delete", "ticket_delete");
$this->app->DefaultActionHandler("list");
$this->app->ActionHandlerListen($app);
}
public function Install() {
/* Fill out manually later */
}
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function ticket_status_icon(string $status) {
return('<img src="./themes/new/images/status_'.$status.'.png" style="margin-right:1px" title="'.$status.'" border="0">');
}
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static function TableSearch(&$app, $name, $erlaubtevars) {
function ticket_iconssql() {
return "CONCAT('<img src=\"./themes/new/images/status_',`t`.`status`,'.png\" style=\"margin-right:1px\" title=\"',`t`.`status`,'\" border=\"0\">')";
}
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switch ($name) {
case "ticket_list":
$allowed['ticket_list'] = array('list');
$heading = array('','','Ticket #', 'Datum', 'Adresse', 'Betreff', 'Notiz', 'Tags', 'Verantwortlich', 'Anzahl Nachrichten', 'Status', 'Alter', 'Projekt', 'Men&uuml;');
$width = array('1%','1%','5%', '5%', '5%', '20%', '20%', '5%', '5%', '1%', '1%', '5%', '5%', '5%');
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$findcols = array('t.id','t.id','t.schluessel', 't.zeit', 't.bearbeiter', 'a.name', 't.betreff', 't.notiz', 't.tags', 'w.warteschlange', 'nachrichten_anz', 't.status', 't.projekt');
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$searchsql = array('t.schluessel', 't.zeit', 't.bearbeiter', 'a.name', 't.betreff', 't.notiz', 't.tags', 'w.warteschlange', 't.status', 't.projekt');
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$defaultorder = 1;
$defaultorderdesc = 0;
$menu = "<table cellpadding=0 cellspacing=0><tr><td nowrap>" . "<a href=\"index.php?module=ticket&action=edit&id=%value%\"><img src=\"./themes/{$app->Conf->WFconf['defaulttheme']}/images/edit.png\" border=\"0\"></a>&nbsp;<a href=\"#\" onclick=DeleteDialog(\"index.php?module=ticket&action=delete&id=%value%\");>" . "<img src=\"themes/{$app->Conf->WFconf['defaulttheme']}/images/delete.svg\" border=\"0\"></a>" . "</td></tr></table>";
$timedifference = "if (
TIMESTAMPDIFF(hour, t.zeit, curdate()) < 24,
CONCAT(TIMESTAMPDIFF(hour, t.zeit, curdate()), 'h '),
CONCAT(
TIMESTAMPDIFF(day, t.zeit, curdate()), 'd ',MOD(TIMESTAMPDIFF(hour, t.zeit, curdate()), 24), 'h'))";
$dropnbox = "'<img src=./themes/new/images/details_open.png class=details>' AS `open`, CONCAT('<input type=\"checkbox\" name=\"auswahl[]\" value=\"',t.id,'\" />') AS `auswahl`";
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$sql = "SELECT t.id,".$dropnbox.", t.schluessel, t.zeit, a.name, t.betreff, t.notiz, t.tags, w.warteschlange, (SELECT COUNT(n.id) FROM ticket_nachricht n WHERE n.ticket = t.schluessel) as nachrichten_anz, ".ticket_iconssql().", ".$timedifference.", p.abkuerzung, t.id
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FROM ticket t
LEFT JOIN adresse a ON t.adresse = a.id
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LEFT JOIN warteschlangen w ON t.warteschlange = w.label
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LEFT JOIN projekt p on t.projekt = p.id";
$where = "1";
$moreinfo = true; // Allow drop down details
$menucol = 13; // For moredata
$count = "SELECT count(DISTINCT id) FROM ticket WHERE $where";
// $groupby = "";
break;
}
$erg = false;
foreach ($erlaubtevars as $k => $v) {
if (isset($$v)) {
$erg[$v] = $$v;
}
}
return $erg;
}
function ticket_list() {
$this->app->erp->MenuEintrag("index.php?module=ticket&action=list", "&Uuml;bersicht");
$this->app->erp->MenuEintrag("index.php?module=ticket&action=create", "Neu anlegen");
$this->app->erp->MenuEintrag("index.php", "Zur&uuml;ck");
$this->app->YUI->TableSearch('TAB1', 'ticket_list', "show", "", "", basename(__FILE__), __CLASS__);
$this->app->Tpl->Parse('PAGE', "ticket_list.tpl");
}
public function ticket_delete() {
$id = (int) $this->app->Secure->GetGET('id');
$this->app->DB->Delete("DELETE FROM `ticket` WHERE `id` = '{$id}'");
$this->app->Tpl->Set('MESSAGE', "<div class=\"error\">Der Eintrag wurde gel&ouml;scht.</div>");
$this->ticket_list();
}
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function get_messages_of_ticket($ticket_id, $where) {
return $this->app->DB->SelectArr("SELECT n.id, n.betreff, n.verfasser, n.mail, n.mail_cc, n.zeit, n.zeitausgang, n.versendet, n.text, n.verfasser_replyto, mail_replyto FROM ticket_nachricht n INNER JOIN ticket t ON t.schluessel = n.ticket WHERE (".$where.") AND t.id = ".$ticket_id." ORDER BY n.zeit DESC");
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}
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/**
* @throws NumberGeneratorException
*
* @return string
*/
private function generateRandomTicketNumber(): string
{
$random = rand(300,700);
$loopCounter = 0;
while(true) {
$candidate = sprintf('%s%04d', date('Ymd'), $random++);
if (!$this->app->DB->Select('SELECT id FROM ticket WHERE schluessel = '.$candidate)) {
return($candidate);
}
if ($loopCounter > 99) {
throw new NumberGeneratorException('ticket number generation failed');
}
$loopCounter++;
}
}
function ticket_save_to_db($id, $input) {
// Write to database
// Add checks here
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if (empty($id)) {
// New item
$id = 'NULL';
}
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$input['projekt'] = $this->app->erp->ReplaceProjekt(true,$input['projekt'],true); // Parameters: Target db?, value, from form?
$input['adresse'] = $this->app->erp->ReplaceAdresse(true,$input['adresse'],true); // Parameters: Target db?, value, from form?
$input['warteschlange'] = explode(" ",$input['warteschlange'])[0]; // Just the label
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$columns = "id, ";
$values = "$id, ";
$update = "";
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$fix = "";
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foreach ($input as $key => $value) {
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if ($this->app->DB->ColumnExists('ticket',$key)) {
$columns = $columns.$fix.$key;
$values = $values.$fix."'".$value."'";
$update = $update.$fix.$key." = '$value'";
$fix = ", ";
}
}
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$sql = "INSERT INTO ticket (".$columns.") VALUES (".$values.") ON DUPLICATE KEY UPDATE ".$update;
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$this->app->DB->Update($sql);
$id = $this->app->DB->GetInsertID();
return($id);
}
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function save_draft($id, $input) {
$columns = "id, ";
$values = "$id, ";
$update = "";
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$fix = "";
// Translate form to table
$input['betreff'] = $input['email_betreff'];
$input['mail'] = $input['email_an'];
$input['mail_cc'] = $input['email_cc'];
$input['text'] = $input['email_text'];
foreach ($input as $key => $value) {
if ($this->app->DB->ColumnExists('ticket_nachricht',$key)) {
$columns = $columns.$fix.$key;
$values = $values.$fix."'".$value."'";
$update = $update.$fix.$key." = '$value'";
$fix = ", ";
}
}
$sql = "INSERT INTO ticket_nachricht (".$columns.") VALUES (".$values.") ON DUPLICATE KEY UPDATE ".$update;
$this->app->DB->Update($sql);
}
function ticket_create() {
$submit = $this->app->Secure->GetPOST('submit');
$input = $this->GetInput();
if ($submit != '') {
$input['schluessel'] = $this->generateRandomTicketNumber();
$input['zeit'] = date('Y-m-d H:i:s', time());
$input['kunde'] = $this->app->User->GetName();
$id = $this->ticket_save_to_db($id, $input);
header("Location: index.php?module=ticket&action=edit&id=$id");
exit();
}
$this->app->Tpl->Set('STATUSICON', $this->ticket_status_icon('neu')."&nbsp;");
$this->app->YUI->AutoComplete("adresse","adresse");
$this->app->YUI->AutoComplete("projekt","projektname",1);
$this->app->YUI->AutoComplete("status","ticketstatus",1);
$this->app->Tpl->Set('STATUS', $this->app->erp->GetStatusTicketSelect('neu'));
$this->app->YUI->AutoComplete("warteschlange","warteschlangename");
$this->app->Tpl->Parse('PAGE', "ticket_create.tpl");
}
function ticket_edit() {
$id = $this->app->Secure->GetGET('id');
$this->app->Tpl->Set('ID', $id);
$this->app->erp->MenuEintrag("index.php?module=ticket&action=edit&id=$id", "Details");
$this->app->erp->MenuEintrag("index.php?module=ticket&action=list", "Zur&uuml;ck zur &Uuml;bersicht");
$id = $this->app->Secure->GetGET('id');
$input = $this->GetInput();
$submit = $this->app->Secure->GetPOST('submit');
$msg = $this->app->erp->base64_url_decode($this->app->Secure->GetGET('msg'));
// Always save
if ($submit != '')
{
$this->ticket_save_to_db($id, $input);
$msg = "<div class=\"success\">Die Einstellungen wurden erfolgreich &uuml;bernommen.</div>";
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}
// Load values again from database
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$result = $this->app->DB->SelectArr("SELECT t.id, t.schluessel, t.zeit, p.abkuerzung as projekt, t.bearbeiter, t.quelle, t.status, t.adresse, t.kunde, CONCAT(w.label,' ',w.warteschlange) as warteschlange, t.mailadresse, t.prio, t.betreff, t.zugewiesen, t.inbearbeitung, t.inbearbeitung_user, t.firma, t.notiz, t.bitteantworten, t.service, t.kommentar, t.privat, t.dsgvo, t.tags, t.nachrichten_anz, t.id FROM ticket t LEFT JOIN adresse a ON t.adresse = a.id LEFT JOIN projekt p on t.projekt = p.id LEFT JOIN warteschlangen w on t.warteschlange = w.label WHERE t.id=$id");
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foreach ($result[0] as $key => $value) {
$this->app->Tpl->Set(strtoupper($key), $value);
}
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$this->app->Tpl->Set('STATUSICON', $this->ticket_status_icon($result[0]['status'])."&nbsp;");
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$this->app->YUI->AutoComplete("adresse","adresse");
$this->app->Tpl->Set('ADRESSE', $this->app->erp->ReplaceAdresse(false,$result[0]['adresse'],false)); // Convert ID to form display
$this->app->YUI->AutoComplete("projekt","projektname",1);
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$this->app->YUI->AutoComplete("status","ticketstatus",1);
$this->app->Tpl->Set('STATUS', $this->app->erp->GetStatusTicketSelect($result[0]['status']));
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$input['projekt'] = $this->app->erp->ReplaceProjekt(false,$input['projekt'],false); // Parameters: Target db?, value, from form?
$this->app->YUI->AutoComplete("warteschlange","warteschlangename");
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// END Header
// Check for draft
$drafted_messages = $this->get_messages_of_ticket($id, "zeitausgang IS NULL");
if (!empty($drafted_messages)) {
// Draft from form?
if ($submit != '') {
$this->save_draft($drafted_messages[0]['id'],$input);
// Reload
$drafted_messages = $this->get_messages_of_ticket($id, "zeitausgang IS NULL");
}
// Load the draft for editing
$this->app->Tpl->Set('EMAIL_AN', $drafted_messages[0]['mail']);
$this->app->Tpl->Set('EMAIL_CC', $drafted_messages[0]['mail_cc']);
$this->app->Tpl->Set('EMAIL_BCC', $drafted_messages[0]['mail_bcc']);
$this->app->Tpl->Set('EMAIL_BETREFF', $drafted_messages[0]['betreff']);
$this->app->Tpl->Set('EMAIL_TEXT',$drafted_messages[0]['text']);
// Show new message dialog
$this->app->Tpl->Set('EMAIL_SENDER', $this->app->erp->GetSelectEmailMitName($dokument['von']));
$this->app->YUI->AutoComplete("email_an","emailname");
$this->app->YUI->AutoComplete("email_cc","emailname");
$this->app->YUI->AutoComplete("email_bcc","emailname");
$this->app->YUI->CkEditor("email_text","internal", null, 'JQUERY');
$this->app->Tpl->Parse('NEW_MESSAGE', "ticket_new_message.tpl");
}
// END Draft
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// Get all messsages
$messages = $this->get_messages_of_ticket($id, 1);
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Ticket sending works now, attachments tbd
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switch ($submit) {
case 'neue_email':
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if (empty($drafted_messages)) {
// Create new message and save it for editing
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$recv_messages = $this->get_messages_of_ticket($id,"n.versendet != 1");
$this->app->Tpl->Set('EMAIL_AN', $recv_messages[0]['mail']);
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if (!str_starts_with(strtoupper($recv_messages[0]['betreff']),"RE:")) {
$betreff = "RE: ".$recv_messages[0]['betreff'];
} else {
$betreff = $recv_messages[0]['betreff'];
}
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$anschreiben = $this->app->DB->Select("SELECT anschreiben FROM adresse WHERE id='".$result[0]['adresse']."' LIMIT 1");
if($anschreiben=="")
{
$anschreiben = $this->app->erp->Beschriftung("dokument_anschreiben").",\n".$this->app->erp->Grussformel($projekt,$sprache);
}
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$senderName = $this->app->User->GetName()." (".$this->app->erp->GetFirmaAbsender().")";
$senderAddress = $this->app->erp->GetFirmaMail();
$sql = "INSERT INTO `ticket_nachricht` (
`ticket`, `zeit`, `text`, `betreff`, `medium`, `versendet`,
`verfasser`, `mail`,`status`, `verfasser_replyto`, `mail_replyto`
) VALUES ('".$result[0]['schluessel']."',NOW(),'".$anschreiben."','".$betreff."','email','1','','','neu','".$senderName."','".$senderAddress."');";
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$this->app->DB->Insert($sql);
}
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// Show new message dialog
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$this->app->YUI->AutoComplete("email_an","emailname");
$this->app->YUI->AutoComplete("email_cc","emailname");
$this->app->YUI->AutoComplete("email_bcc","emailname");
$this->app->YUI->CkEditor("email_text","internal", null, 'JQUERY');
$this->app->Tpl->Parse('NEW_MESSAGE', "ticket_new_message.tpl");
break;
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/*
case 'entwurfloeschen':
if (!empty($drafted_messages)) {
$sql = "UPDATE ticket_nachricht SET ticket = '' WHERE id=".$drafted_messages[0]['id'];
$msg = $this->app->erp->base64_url_encode("<div class=\"success\">Das Element wurde gel&ouml;scht..</div>");
header("Location: index.php?module=ticket&action=edit&msg=$msg&id=$id");
}
break;
case 'addfile':
$msg .= $result['userfile'];
$this->app->Tpl->Set('EMAIL_AN', $input['email_an']);
$this->app->Tpl->Set('EMAIL_TEXT', $input['email_text']);
$this->app->Tpl->Set('EMAIL_BETREFF', $input['email_betreff']);
$this->app->Tpl->Set('EMAIL_SENDER', $input['email_sender']);
$this->app->YUI->AutoComplete("email_an","emailname");
$this->app->YUI->AutoComplete("email_cc","emailname");
$this->app->YUI->AutoComplete("email_bcc","emailname");
$this->app->YUI->CkEditor("email_text","internal", null, 'JQUERY');
$this->app->Tpl->Parse('NEW_MESSAGE', "ticket_new_message.tpl");
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break;
*/
case 'absenden':
if (empty($drafted_messages)) {
break;
}
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// Enforce Ticket #
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if (!preg_match("/Ticket #[0-9]{12}/i", $drafted_messages[0]['betreff'])) {
$drafted_messages[0]['betreff'].= " Ticket #".$result[0]['schluessel'];
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}
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echo($drafted_messages[0]['id']."<br>");
echo($drafted_messages[0]['verfasser_replyto']."<br>");
echo($drafted_messages[0]['mail_replyto']."<br>");
echo($drafted_messages[0]['mail']."<br>");
echo($drafted_messages[0]['betreff']."<br>");
echo($drafted_messages[0]['text']."<br>");
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if (
$this->app->erp->MailSend(
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$drafted_messages[0]['mail_replyto'],
$drafted_messages[0]['verfasser_replyto'],
$drafted_messages[0]['mail'],
$drafted_messages[0]['mail'],
$drafted_messages[0]['betreff'],
$drafted_messages[0]['text'],
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'',0,false,'','',
true
) != 0
) {
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// Update message in ticket_nachricht
$sql = "UPDATE `ticket_nachricht` SET `zeitausgang` = NOW(), `betreff` = '".$drafted_messages[0]['betreff']."' WHERE id = ".$drafted_messages[0]['id'];
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$this->app->DB->Insert($sql);
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$msg = '<div class="info">Die E-Mail wurde erfolgreich versendet an '.$input['email_an'].'. '.$this->app->erp->mail_error.'</div>';
header("Location: index.php?module=ticket&action=edit&id=".$id."&msg=".$this->app->erp->base64_url_encode($msg));
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}
else {
$msg = '<div class="error">Fehler beim Versenden der E-Mail: '.$this->app->erp->mail_error.'</div>';
}
// Get messsages again
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$messages = $this->get_messages_of_ticket($id,1);
Ticket sending works now, attachments tbd
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break;
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}
Ticket sending works now, attachments tbd
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// Add Messages now
Ticketsystem reading of mails and import Todo frontend details and sending. Also there is a no timestamp error at import on some mails (error returns e.g.)
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foreach ($messages as $message) {
if ($message['versendet'] == '1') {
Ticket new message with draft
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if (is_null($message['zeitausgang'])) {
continue;
}
Ticketsystem reading of mails and import Todo frontend details and sending. Also there is a no timestamp error at import on some mails (error returns e.g.)
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$this->app->Tpl->Set("NACHRICHT_RICHTUNG","An");
$this->app->Tpl->Set("NACHRICHT_FLOAT","right");
Ticket new message with draft
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$this->app->Tpl->Set("NACHRICHT_ZEIT",$message['zeitausgang']);
Ticketsystem reading of mails and import Todo frontend details and sending. Also there is a no timestamp error at import on some mails (error returns e.g.)
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} else {
$this->app->Tpl->Set("NACHRICHT_RICHTUNG","Von");
$this->app->Tpl->Set("NACHRICHT_FLOAT","left");
Ticket new message with draft
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$this->app->Tpl->Set("NACHRICHT_ZEIT",$message['zeit']);
Ticketsystem reading of mails and import Todo frontend details and sending. Also there is a no timestamp error at import on some mails (error returns e.g.)
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}
Ticket new message with draft
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$this->app->Tpl->Set("NACHRICHT_BETREFF",$message['betreff']);
Ticketsystem reading of mails and import Todo frontend details and sending. Also there is a no timestamp error at import on some mails (error returns e.g.)
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$this->app->Tpl->Set("NACHRICHT_NAME",$message['verfasser']);
$this->app->Tpl->Set("NACHRICHT_EMAILADRESSE",$message['mail']);
$this->app->Tpl->Set("NACHRICHT_TEXT",$message['text']);
Changes regarding ticket incoming file attachments
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$file_attachments = $this->app->erp->GetDateiSubjektObjekt('Anhang','Ticket',$message['id']);
if (!empty($file_attachments)) {
$this->app->Tpl->Add('NACHRICHT_ANHANG',"<hr style=\"border-style:solid; border-width:1px\">");
foreach ($file_attachments as $file_attachment) {
$this->app->Tpl->Add('NACHRICHT_ANHANG',
"<a href=\"index.php?module=dateien&action=send&id=".$file_attachment.
"\">".
htmlentities($this->app->erp->GetDateiName($file_attachment)).
" (".
$this->app->erp->GetDateiSize($file_attachment).
")".
"</a>".
"</br>");
}
}
Ticketsystem reading of mails and import Todo frontend details and sending. Also there is a no timestamp error at import on some mails (error returns e.g.)
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$this->app->Tpl->Parse('MESSAGES', "ticket_nachricht.tpl");
}
Ticket sending works now, attachments tbd
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$this->app->Tpl->Set('MESSAGE', $msg);
Ticket module primitive list view
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$this->app->Tpl->Parse('PAGE', "ticket_edit.tpl");
}
/**
* Get all paramters from html form and save into $input
*/
public function GetInput(): array {
$input = array();
//$input['EMAIL'] = $this->app->Secure->GetPOST('email');
Ticketsystem reading of mails and import Todo frontend details and sending. Also there is a no timestamp error at import on some mails (error returns e.g.)
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$input['projekt'] = $this->app->Secure->GetPOST('projekt');
$input['status'] = $this->app->Secure->GetPOST('status');
$input['adresse'] = $this->app->Secure->GetPOST('adresse');
$input['warteschlange'] = $this->app->Secure->GetPOST('warteschlange');
$input['prio'] = $this->app->Secure->GetPOST('prio');
$input['notiz'] = $this->app->Secure->GetPOST('notiz');
$input['tags'] = $this->app->Secure->GetPOST('tags');
Ticket new message with draft
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$input['betreff'] = $this->app->Secure->GetPOST('betreff');
Ticket sending works now, attachments tbd
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$input['email_sender'] = $this->app->Secure->GetPOST('email_sender');
$input['email_an'] = $this->app->Secure->GetPOST('email_an');
$input['email_cc'] = $this->app->Secure->GetPOST('email_cc');
$input['email_bcc'] = $this->app->Secure->GetPOST('email_bcc');
$input['email_betreff'] = $this->app->Secure->GetPOST('email_betreff');
$input['email_text'] = $this->app->Secure->GetPOST('email_text');
Ticketsystem reading of mails and import Todo frontend details and sending. Also there is a no timestamp error at import on some mails (error returns e.g.)
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return $input;
}
Ticket module primitive list view
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Ticketsystem reading of mails and import Todo frontend details and sending. Also there is a no timestamp error at import on some mails (error returns e.g.)
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public function GetInput_raw(): array {
$input = array();
//$input['EMAIL'] = $this->app->Secure->GetPOST('email');
$input['schluessel'] = $this->app->Secure->GetPOST('schluessel');
$input['zeit'] = $this->app->Secure->GetPOST('zeit');
$input['projekt'] = $this->app->Secure->GetPOST('projekt');
$input['bearbeiter'] = $this->app->Secure->GetPOST('bearbeiter');
$input['quelle'] = $this->app->Secure->GetPOST('quelle');
$input['status'] = $this->app->Secure->GetPOST('status');
$input['adresse'] = $this->app->Secure->GetPOST('adresse');
$input['kunde'] = $this->app->Secure->GetPOST('kunde');
$input['warteschlange'] = $this->app->Secure->GetPOST('warteschlange');
$input['mailadresse'] = $this->app->Secure->GetPOST('mailadresse');
$input['prio'] = $this->app->Secure->GetPOST('prio');
$input['betreff'] = $this->app->Secure->GetPOST('betreff');
$input['zugewiesen'] = $this->app->Secure->GetPOST('zugewiesen');
$input['inbearbeitung'] = $this->app->Secure->GetPOST('inbearbeitung');
$input['inbearbeitung_user'] = $this->app->Secure->GetPOST('inbearbeitung_user');
$input['firma'] = $this->app->Secure->GetPOST('firma');
$input['notiz'] = $this->app->Secure->GetPOST('notiz');
$input['bitteantworten'] = $this->app->Secure->GetPOST('bitteantworten');
$input['service'] = $this->app->Secure->GetPOST('service');
$input['kommentar'] = $this->app->Secure->GetPOST('kommentar');
$input['privat'] = $this->app->Secure->GetPOST('privat');
$input['dsgvo'] = $this->app->Secure->GetPOST('dsgvo');
$input['tags'] = $this->app->Secure->GetPOST('tags');
$input['nachrichten_anz'] = $this->app->Secure->GetPOST('nachrichten_anz');
Ticket module primitive list view
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return $input;
}
/*
* Set all fields in the page corresponding to $input
*/
function SetInput($input) {
// $this->app->Tpl->Set('EMAIL', $input['email']);
$this->app->Tpl->Set('SCHLUESSEL', $input['schluessel']);
Ticket new message with draft
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$this->app->Tpl->Set('ZEIT', $input['zeit']);
$this->app->Tpl->Set('PROJEKT', $input['projekt']);
$this->app->Tpl->Set('BEARBEITER', $input['bearbeiter']);
$this->app->Tpl->Set('QUELLE', $input['quelle']);
$this->app->Tpl->Set('STATUS', $input['status']);
$this->app->Tpl->Set('ADRESSE', $input['adresse']);
$this->app->Tpl->Set('KUNDE', $input['kunde']);
$this->app->Tpl->Set('WARTESCHLANGE', $input['warteschlange']);
$this->app->Tpl->Set('MAILADRESSE', $input['mailadresse']);
$this->app->Tpl->Set('PRIO', $input['prio']);
$this->app->Tpl->Set('BETREFF', $input['betreff']);
$this->app->Tpl->Set('ZUGEWIESEN', $input['zugewiesen']);
$this->app->Tpl->Set('INBEARBEITUNG', $input['inbearbeitung']);
$this->app->Tpl->Set('INBEARBEITUNG_USER', $input['inbearbeitung_user']);
$this->app->Tpl->Set('FIRMA', $input['firma']);
$this->app->Tpl->Set('NOTIZ', $input['notiz']);
$this->app->Tpl->Set('BITTEANTWORTEN', $input['bitteantworten']);
$this->app->Tpl->Set('SERVICE', $input['service']);
$this->app->Tpl->Set('KOMMENTAR', $input['kommentar']);
$this->app->Tpl->Set('PRIVAT', $input['privat']);
$this->app->Tpl->Set('DSGVO', $input['dsgvo']);
$this->app->Tpl->Set('TAGS', $input['tags']);
$this->app->Tpl->Set('NACHRICHTEN_ANZ', $input['nachrichten_anz']);
Ticket module primitive list view
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}
}
Reference in New Issue Copy Permalink